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Drivers & Software

brucer
Forerunner

Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

I just bought a Gigabyte R9-Fury Windforce OC Edition from Newegg.. They had a flash sale for $469.99 so I went ahead and decided to get it instead of the gtx980, maybe a mistake...  I've always ran AMD cards since the gtx680 I had some years ago was problematic....  I bought a hd6850 at that time, then some years later I purchased a r9-290...

Enter today, I eagerly awaited the arrival of my new Fury card ,which surprisingly, fedex promptly delivered at 9am......

Now, I built this computer 2 weeks ago and have had it up and running the entire time with the on chip intel graphics, a clean install of windows10, running benchmarks and testing temps and doing some limited gaming with the Intel graphics...

specs are:

Gigabyte GA-z170x-gaming 5

I5-6600k@4.4ghz and running at 46-48celsius..

16ig gskill ddr4 memory... f4-3000c15d-16gvgb

Gigabyte R9-Fury Windforce OC Edition

Samsung 850evo m.2 ssd,  mounted in the top slot.

Evga 750g2  (750watt gold certified psu)

I install the card, downloaded the drivers, installed the current drivers without amd evolve app or whatever the gaming app is called, and from there it went down hill quick... Rebooted the computer, it booted fine, messing with the desktop, then had a black screen, rebooted, another black screen, changed out from display port to hdmi same thing, reboot, same thing black screen... I installed the "hotfix" and black screen right off the bat..  During all this nonsense I got a Video tdr failure and Atikmpag.. All while getting black screens and having to reboot.. Decided to call Gigabyte tech support and guy there had me go into the bios and change some video setting to legacy support, with no change whatsoever..  Gigabyte tech support recommended me returning the card. He simply said it sounds like a dead card..

Now, from past years AMD has always had problematic driver issues to some extent.. After mingling around in this forum, it reads to me like they are at it again. Trying to keep it on the down low to some extent..   I've used AMD since my older r9-290 and the r9-290 has never given me an ounce of issues.  I'll give this second Fury one more chance, after that, if its a fail I'll return it and exchange it for an nvdia gtx980 and I'll done with AMD..   You spend near $500 on a video card the thing better work and drivers better work..

I've seen many others having issues with these Fury cards, what gives? anyone else gettign the Video tdr failure, and Atimpag

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17 Replies
xeleron
Miniboss

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

You might simply have a DOA card,meaning the GPU was manufactured dead (what a quality testing Gigabyte has).Just for the test,could you install the gpu in another system?

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brucer
Forerunner

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

The Gigabyte tech support suggested I rma the card.. I'm not wasting a bunch of my time attempting to trouble shoot a card, with poor or non working drivers...  I believe Atikmpag is the driver, so that that suggests to me the driver failed and the "hotfix" also failed.. I'll return it get another card, if it fails I'll go to an nvidia card.. AMD knows of this problem and has yet to fix it.

I'm going to return the card and stick an old hd6850 in the system just to confirm the slot is working correctly. It might be a windows 10/driver issue, but from what I've been reading across several forums its an issue with the fury and fury-x drivers..

I dont mind messing with something to a point, but after you drop that much money on a gpu, it better be pretty much plug-n-play.. I'm not a beta tester.. Time is money..

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kwikasacat
Adept I

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

you are among ALOT of ppl having black screens, its not just the fury cards but the best part of the r9 series especially the 300 series . you seem to be one of the unlucky ones who cant even get into windows. 1 thread on the ubisoft forums is 20 pages long full of r9 300 series cards all with the exact same crash in far cry primal, i understand thats not exactly the same crash your getting but ive found many a thread on your issue while searching on mine.  i started on the forum trail 5-6 days ago and guess what.. i got my r9 380 6 days ago. black screens while playing games and watching videos for me. amd havn't said anything on the matter atall.

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xeleron
Miniboss

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

It's very simple,if the card is faulty video drivers will misbehave and cause bluescreens and crashes since the chips they should drive are defective.Try to install the GPU in another system if you can to eliminate the motherboard (compatibility stuff).

brucer
Forerunner

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

I have verified its the card and or drivers... I loaded my old HD6850 in this new system and it runs flawlessly, actually far better than you think it would..

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brucer
Forerunner

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

I have verified its the card and or drivers... I loaded my old HD6850 in this new system and it runs flawlessly, actually far better than you think it would..

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xeleron
Miniboss

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

Of course it runs well,the video card may be a bit dated but the circuitry inside it works well.Obviously,on the R card it does not.How,or why do these cards pass quality testing?Ask Gigabyte,they're the ones manufacturing it.Amd does not actually produce video cards,it creates a refference model and the chip inside the GPU (the memory is manufactured by other companies in a joint effor with AMD).I've had my own bad experiences with DOA Gigabyte Gpus,from both manufacturers (a r9 280X Windforce and a gtx 770).Both of them were refunded by the store where I bought them but the bad thing is that here in Romania the transport back to the store is (in many cases) paye by the customer so I lost quite alot.The only GPU Gigabyte sold to me that lasted for a lifetime was a Radeon 2600XT Silentpipe 2,so i've learned to trust them only on the motherboard side.My two cents.

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brucer
Forerunner

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

What amd manufacturers do you suggest?  Newegg is going to give me a refund on a special ocassion.. They said they dont usual do that, they usually replace the card with the same make and model but under my circumstance they were more than happy too do a refund.. I'm now guessing they are having many rma's on these Fury cards so they were willing to just do a refund with in store credit...

I really want a Fury, thats what I had my heart set on, but I guess I had some bad luck with my Fury.. Whats funny is the hd6850 I tested with to verify everything else was OK is an old gigabyte card, lol...

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xeleron
Miniboss

Re: Whats up with these new Fury cards, Video Tdrfailure, Atikmpag.

I don't know what prices you might find them in but look for Sapphire or Asus models.If you have a decent airflow you don't have to go for uber expensive models such as Strix .

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