Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

w6800 unable to see 8k footage on timeline in Premiere Pro

I have a Sony A1 that can shoot 8k 30fps, it can also shoot 4k at 120fps. When I import 4k footage everything is fine, when I import 8k footage I get a "Media Pending" error that does not go away. I contacted adobe support and their "solution" was to install a generic windows graphics driver. This solved the problem and allowed me to edit 8k footage on my timeline, but caused too many other issues with my system. This leads me to believe that the AMD driver is somehow at fault.


System Specs: 

AMD W6800 Pro Graphics

Device name DESKTOP-CVRN9J2
Processor AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz
Installed RAM 128 GB
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

Edition Windows 10 Pro
Version 21H2
Installed on ‎10/‎15/‎2020
OS build 19044.1526
Experience Windows Feature Experience Pack 120.2212.4170.0

I have Radeon Pro 21.Q4 driver installed as clean install. Didn't keep previous versions or settings. 

0 Replies