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Drivers & Software

williwilli01
Adept I
Adept I

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

In my case, it happens to almost all of my peripherals, including keyboard and mouse. The worst is VR headset, it will continuously crashing the headset that I'm afraid it will eventually kill it. Luckily, the pc is not mine but it's my friend's, but I still regretted to recommend him to go to AMD route, basically built a new pc that is unusable because of the stupid USB problem

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xlox
Miniboss
Miniboss

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

..... i use several peripherals....

1 racing wheel , one 720p camera , one webcam

and have 3 external hard drive 3.1 (with 2 ssd), bluetooth dongle , 1 usb hub with 2 phone charging + usb mouse + 32Go usb key now + corsair RM1000i connected to usb + waterblock from corsair connected to usb ... so ....

 , no issue at all ( but no VR as well)  ...sorry for not searching over internet about problemes i don't have lol

in my view your issue doesn't seem to be a rule ... and VR headset of hp , is some precise case ...

mmh read a little of the reddit , seriously the guy has no idea where his problem is coming from, i confirm i don't have it  ... seriously i would have contacted asus first if i were you , that's my advice ... if the problem is as widespread that you say they surely have an answer for you

 

(and had 3 ryzen processor on that board 3700x , 3900x and now 5950x so clearly i can't believe it's a cpu problem ..)

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Amioran
Adept I
Adept I

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

Ok, you clearly dont want to understand, and I really don't know how to tell you the matter more clearly that I already did. I don't care minimally if it doesn't  happen to you (I'm happy for you but anecdotal proof is a little different from empirical one), but before replying to a post insisting the issue is not there common sense should have told you to at least research a little on the matter before pretending to be an expert on the topic, is it not?

There are countless reports from countless people all with different Mobo brands all around the web on the matter, and everyone that uses peripherals that require FULL 3.x USB power/specifications (as the aforemtioned HP Reverb G2) encounter the same exact issues as everyone else (and if you want to try it out for yourself I even told you how you can replicate the problem with a simple externally powered USB 3.0 HUB for yourself, it's not so difficult). It can happen also with normal USB peripherals but the latest Agesa BIOS has resolved for many people some of the problems on the latter (especially concerning 2.x USB ports) but the full range of the problem is still there.

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xlox
Miniboss
Miniboss

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

when people try to make rules , sometime maybe it can help to sort things out to see it's not exactly how they think it is , but clearly as i don't want to understand, i ve got nothing to do here anymore lol ! bye !

maybe YOU should read the reddit too , and maybe the answers to this reddit lol , not just these answers going your way ...that's good info too

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Amioran
Adept I
Adept I

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

You aren't "sorting" anything out. You dont' even have a single peripheral that requires full 3.x USB standards, nor did you care to research on the matter minimally for yourself. The only thing you have proposed till now is "but it doesn't happen to me, hence it doesn't happen at all" that's the most ludicrous statement you could ever propose in rebuttal to a post highlighting a widespread problem, especially when your specific situation doesn't even cover the specific of the issue that covers ALL people involved.

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cww1
Journeyman III
Journeyman III

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

Hi there,

i have experienced the same issue with my Ryzen 5 3400Ge Rog Strix B450-F Gaming II with latest BIOS 4201 on both OS Windows 10 Pro and Linux Mint 20.1 (Dual Boot)  especially using a Terratec USB DVB-C TV stick Since I unplugged it, the system went stable again. I used the stick in several other machines like  notebooks Dell Vostro 1000 with Athlon 64 and a HP Probook 6555b Tripple Core and a GA 870 UD3 with  DualCore. They were stable. The channel scan and the  H264 decoding used a lot resources but they used to stay stable.

I hope the fix this bug soon, either via BIOS update or replacement of the core on warranty,

yours sincerly

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cww1
Journeyman III
Journeyman III

Re: USB Ports highly unstable with 5000 Series CPU and B450 boards

Hi there,

i have experienced the same issue with my Ryzen 5 3400Ge Rog Strix B450-F Gaming II with latest BIOS 4201 on both OS Windows 10 Pro and Linux Mint 20.1 (Dual Boot)  especially using a Terratec USB DVB-C TV stick Since I unplugged it, the system went stable again. I used the stick in several other machines like  notebooks Dell Vostro 1000 with Athlon 64 and a HP Probook 6555b Tripple Core and a GA 870 UD3 with  DualCore. They were stable. The channel scan and the  H264 decoding used a lot resources but they used to stay stable.

I hope the fix this bug soon, either via BIOS update or replacement of the core on warranty,

yours sincerly

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StephenG
Journeyman III
Journeyman III

Re: USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

I built an AMD PC in January and had a lot of problems at first with my mouse and keyboard, both connected through USB 2 ports on the rear I/O panel. These problems were greatly reduced when I updated the chipset driver. I think updating the UEFI BIOS has also helped. One thing I have done which significantly improved the stability of my system was to turn off the Windows 10 "fast boot" option (which is enabled by default). My boot drive is an NVMe M.2 SSD PCIe gen. 4 and is very fast. Turning off the fast boot option has not noticeably increased boot time, but it has definitely improved the overall stability of the system.

My build: Asus ROG Strix B550-XE gaming wifi, Ryzen 9 5900X, Scythe Mugen 5 ARGB Plus cooler, XFX MERC 319 Radeon RX 6800, 32 GB Corsair Vengeance RAM (4 x 8 GB, 3200 MHz), Silicon Power 1 TB NVMe SSD (PCIe gen. 4 x 4), Intel 2 TB 660p NVMe SSD (PCIe gen. 3), Corsair RM750 PSU, Enermax Saberay adv. case (with all preinstalled fans + 2 extra 120 mm case fans).

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StephenG
Journeyman III
Journeyman III

USB Ports highly unstable with 5000 Series CPU and B550/X570 boards

YES! Almost certainly this is an issue of the chipset driver. When I updated the chipset driver, it cured the problem (for me, at least - I obviously can't guarantee that it will work for everyone).

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