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Drivers & Software

zaku2142
Adept I

Unrespsonsive Desktop Related To AMDRyzenMasterDriverV17 ???

*(PC Specs at the bottom)

*(All drivers, hardware, OS software IS up-to-date)

This started a few weeks ago, but whenever I notice the issue, normally when I am watching Twitch predominantly, is when the desktop starts to slowly become unresponsive except the mouse. You can for a very short time click and interact with windows/icons/running applications before they all become unresponsive and you have to do a forced shutdown through the power button press-hold. ANY help is appreciate to resolve the issue of desktop becoming unresponsive mentioned above.

- The error I get is:

"The AMDRyzenMasterDriverV17 service failed to start due to the following error:
The system cannot find the file specified."

- Which is also accompanied by:

"Faulting application name: cpumetricsserver.exe, version: 10.1.2.1884, time stamp: 0x615c7dd8
Faulting module name: cpumetricsserver.exe, version: 10.1.2.1884, time stamp: 0x615c7dd8
Exception code: 0xc0000409
Fault offset: 0x00000000000076bc
Faulting process id: 0x3bb8
Faulting application start time: 0x01d7de4c00bfc4df
Faulting application path: C:\Program Files\AMD\CNext\CNext\cpumetricsserver.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\cpumetricsserver.exe
Report Id: 21ee1dae-a31a-45bb-9656-fb7737b31570
Faulting package full name:
Faulting package-relative application ID: "

- PC SPECS:

Acer Predator XB323U Gxbmiiphzx 32" WQHD 270Hz HDMI DP FreeSync/ G-Sync Compatible HDR IPS LED Gaming Monitor
x570 TUF Gaming Plus (wifi) AMD ATX MOBO
Samsung 970 EVO 1TB M.2 NVMe card - OS drive
AMD Rayzen 7 5800x
Windows 10 Professional 64bit
Coolmaster CPU AllInOne 3-fan cooler
ASUS AMD RX 6700 XT TUF Gaming Factory OC
Corsair Vengeance 32gb 3200hz RAM
Seasonic USA FOCUS GX-850, 850W 80+ Gold power supply
4TB Samsung 870 QVO SSD
4TB Samsung 870 QVO SSD

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