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Drivers & Software

sup3r1or
Journeyman III

Unable to Control Wraith Prism RGB - Aorus 7 Gaming

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Dear Community,

I recently got Ryzen 7 2700X that came with Wraith Prism cooler and also running Aorus Gaming 7 Board that also has full RGB control.

Basically I have no control through utility of the light on the cooler. Gigabyte utilities don't work with it, I searched here and found CM software for it, installed and it just says please plug in your CM device.... ??? I mean the cooler is there and its running.

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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gypsygoos3
Adept I

Re: Wraith Prism Cooler No control over RGB

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Thanks, I got it to work! As suggested, ONLY connect the USB header to the motherboard, NOT to the RGB PIN - I had BOTH of them connected, removed the RGB cable, and now I have full control over the light effects of the cooler through the AMD Wraith Prism software

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19 Replies
elstaci
MVP

Re: Wraith Prism Cooler No control over RGB

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I can't see how the Wraith CPU Cooler has anything to do with the Motherboard's RGB FUSION feature.

According to Gigabyte Support for the Z370 AORUS Gaming 7 Motherboard, there is a new version of RGB FUSION to download: Z370 AORUS Gaming 7 (rev. 1.0) | Motherboard - GIGABYTE Global

RGB Fusion

(Note) Support Intel 300/200/X299 series and AMD AM4/X399 series motherboards (support may vary by model).

(Note) Please install APP Center first before install this utility.

B18.0424.1

40.76 MB

2018/04/26

Asia China America Europe

Also a new BIOS:

BIOS(+7)

sup3r1or
Journeyman III

Re: Wraith Prism Cooler No control over RGB

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My board is x470 it is pretty much identical. I already downloaded it this

morning and still no control over led in RGB fusion.

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mikey_au
Adept I

Re: Wraith Prism Cooler No control over RGB

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I recently bought the 2700X and Gigabyte X470 Ultra Gaming.

I also had these issues and this is what I've found from my testing.

-When the 4 pin connector on the Wraith Prism is connected to your RGB header on the motherboard, RGB Fusion will control and sync the Wraith Prism Fan LED, but NOT the outer ring LED or the AMD logo LED (these will always remain at default which is rainbow for the ring led and white for the AMD logo)

-When the Wraith Prism is connected to your motherboard using the USB header, the Coolermaster Wraith Prism Utility will have full control over all zones on the Wraith Prism including chase effects etc. But you will lose that SYNC functionality with RGB fusion.

Here's the thing though, if you've plugged in BOTH the 4-pin connector and the USB connector from the Wraith Prism to your motherboard, the Coolermaster Wraith Prism Utility will not take control. It defaults to the 4-pin mode and RGB Fusion overrides it (back to rainbow ring and white AMD logo only)

So best option at this stage for me anyway is to leave the 4-pin RGB connector off, connect only with the USB header and use the Coolermaster Wraith Prism utility for full RGB control on the Wraith Prism.

Hopefully Gigabyte updates their software to support the Wraith Prism better.

gypsygoos3
Adept I

Re: Wraith Prism Cooler No control over RGB

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I have the same issue - I have a MSI X470 Gamin Plus motherboard with the Ryzen 7 2700x CPU and Wraith Prism cooler - I installed the software, I have the options to change Ring LED, Fan LED and Logo LED (see picture) but no matter what I do, the color doesn't change after I press "Apply". The software told me there was a firmware update the first time I ran the program, updated it but still no change?? Anyone else?

AMD.png

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mikey_au
Adept I

Re: Wraith Prism Cooler No control over RGB

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That sounds like what happens when the motherboard RGB software is taking priority over control.

How do you have the wraith prism connected to your motherboard? 4-pin and USB ? Make sure only USB.

elstaci
MVP

Re: Wraith Prism Cooler No control over RGB

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I wasn't aware that the new Ryzen Wraith CPU coolers had LED on them.

Anyway, Downloaded the Gigabyte X470 Motherboard Manual. I have included the parts that concerns the Motherboard LED and CPU LEDs. This may be similar to all other X470 Motherboards:

s_mcduck
Adept II

Re: Wraith Prism Cooler No control over RGB

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Sup3r10r, make sure that you downloaded the Cooler Master software for the Wraith Spire, and not the Wraith Max. If you get the wrong one you won't be able to get past the 'plug in your CM device' page.

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gypsygoos3
Adept I

Re: Wraith Prism Cooler No control over RGB

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Thanks, I got it to work! As suggested, ONLY connect the USB header to the motherboard, NOT to the RGB PIN - I had BOTH of them connected, removed the RGB cable, and now I have full control over the light effects of the cooler through the AMD Wraith Prism software

View solution in original post

gypsygoos3
Adept I

Re: Wraith Prism Cooler No control over RGB

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