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Drivers & Software

cile
Adept I

Unable to change resolution - rx 580

I dont know what is the problem .but only 19.3.1 version of drivers are working all other i can install but always there is some kind of problems .Likes i cant change resolutions its grey ,monitor doesnt support freesync ,max refresh rate cant be changed win new drivers .i updated windows 10 to 1903 .Here is picturesScreenshot (3).pngScreenshot (5).pngScreenshot (6).pngScreenshot (7).pngScreenshot (8).pngScreenshot (11).pngScreenshot (13).pngScreenshot (14).png#@Screenshot (15).png

Screenshot (19).pngThose last 2 images are of 19.3.1 version of drivers wich working for me!

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18 Replies
kingfish
MVP

Re: RX 580 problems

Enhanced Sync can cause issues when enabled in Global settings. It should only be enabled in a game profile.

Re: RX 580 problems

really ? I disable enhanced sync in global settings why it is the worst Sync ever... But why do it work in game profile ?

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kingfish
MVP

Re: RX 580 problems

Enhanced sync requires you to turn off v-sync in the game. You probably have vert sync enabled in the game itself.

I only mention this because I noticed it in your screenshots.  New drivers sometimes change the refresh rate from 60 to 59...as pictured. Change it back to 60.

cile
Adept I

Re: RX 580 problems

i disabled the Enhanced Sync and i got same problem ,the monitor is 144Hz .Cant change anything 

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Re: RX 580 problems

cile‌ , Did you try install Monitor driver in DEvice MAnager ? your monitor is like Generic Monitor

upload.png

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Matt_AMD
Community Manager
Community Manager

Re: RX 580 problems

Your graphics driver is outdated, please uninstall and update to 19.9.2 from www.amd.com/drivers.

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cile
Adept I

Re: Unable to change resolution - rx 580

That drivers doesn't work for me!

Sent from my Xperia by Sony smartphone

-


amdmatt wrote -


Community <https://community.amd.com/?et=watches.email.thread>

Re: RX 580 problems

in Drivers & Software

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cile
Adept I

Re: Unable to change resolution - rx 580

Yep drivers is up to date, doesn't help!

Sent from my Xperia by Sony smartphone

-


andreluizbarbieri wrote -


Community <https://community.amd.com/?et=notification.mention>

You have been mentioned

by andreluizbarbieri<https://community.amd.com/people/andreluizbarbieri?et=notification.mention> in Re: RX 580 problems in Community - View andreluizbarbieri's reference to you<https://community.amd.com/message/2931487?commentID=2931487&et=notification.mention#comment-2931487>

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Re: Unable to change resolution - rx 580

Try answer only via web site.

upload.png

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