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Drivers & Software

frosting
Journeyman III

Thread stuck in device driver

i keep blue screening with this error.

i have updated windows, graphics and audio.

My motherboard is up to date.

i have attached the crash reports for each time i have blue screen with this error.

Please help!

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4 Replies

machine specs would be more helpful

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The file named details has the specs

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I suggest first, check for a BIOS update. Next its advisable to install windows clean. Use what is on windows update only and do not use anything else and see if the machine is stable.

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luiseliriano
Journeyman III

Hi friend,

Had exact same issue while playing games, Gears of War 5, i tried everything, update drivers, change BIOS, /sfc, windows updates, check for viruses, check temperatures of my overclock and nothing worked.

My specs:

CPU: Ryzen 5 3600

GPU: Sapphire Nitro+ Vega 56

MOBO: Asus Prime B450M-K

RAM: 2x8 GB Corsair Vengeance Pro RGB 3200

PSU: Cooler Master MWE 600W Gold

HHD: Kingston A400 SSD 480GB

Case: Cooler Master Silencio S400

It was crashing at least 2-3 times a day until this:

I found that the problem was inside AMD Adrenalin Software, i was using the Gaming profile that you choose the first time you open the program when installed, so uninstall the program, download the latest version on AMD’s website, install it, check the box to set factory settings or something like that, you’ll have to restart 1 or 2 times, when its done open the program and it will ask you to choose a profile, select the Default/Regular, don’t remember exactly the name and that’s it, 3 days with no crash.

Hope it works.

Regards.

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