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boo025
Adept I

THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Hi,

I've been having this issue since Crimson 16.1 came out and ever since then I've been waiting and waiting, hoping for a fix. However, it never came.

My issue is pretty simple: when you try to install Crimson, the system freezes and then BSOD with THREAD_STUCK_IN_DEVICE_DRIVER.

My system at the moment is as follows:

  • i5-6600K @ Stock
  • Asus Z170-A
  • 16GB DDR4
  • 2x Sapphire Tri-X 290X (Crossfired)
  • Asus MG279Q (DisplayPort)

I tried every methods that I could dig from this forum and other forums:

  • DDU + AMD Uninstallation Tool
  • Cut Internet when installing the driver
  • Reformat Windows 10
  • Tried in different system (i7-4790K, Asus Z97-A)
  • Disable Integrated Graphic
  • Enable Integrated Graphic, unplug all monitors from discrete GPU, install driver
  • Disable FreeSync from monitor
  • Disable CrossFire
  • Use HDMI instead of DisplayPort
  • Update BIOS
  • Don't install Raptr or AMD Gaming Tools
  • (I'm sure I forgot to list some other things I tried)
  • All combination of above

Only thing that I haven't tried is installing driver with just single GPU, but I cannot do that because of my custom built watercooling. Another method I didn't try is using different monitor.

I have bunch of dump as well, and submitted bug reports (which never got addressed).

I'm currently stuck at Crimson 15.12. Anything higher causes my system to freeze and die in horrible death.

Personally I'm kind of getting sick and tired of troubleshooting so this is a desparate plea for help. If any AMD rep is reading this, I'm seriously willing to take my PC to 1 Commerce Valley Drive so I can help you guys debug this issue (hell, I used to work there.)

Thanks,

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kyrillik
Adept I

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Un-freaking-believable. Six months have passed since the release of Crimson 16 drivers, and AMD still cannot figure out what causes THREAD_STUCK_IN_DEVICE_DRIVER. Unfortunately I bought a FreeSync monitor, otherwise I'd migrate to nVidia card LONG time ago. Thanks for reminding us, why we shouldnt ever buy your crappy hardware, AMD.

Update:  How I fixed crashes on my R9 290

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16 Replies
john007
Exemplar

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Hello,

You could try and update your mobo bios? Also have you got any AMD apps installed like Raptr? If so uninstall.

Hope this helps.

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snuskulrik
Journeyman III

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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I have the exact same problem. Constant THREAD_STUCK_IN_DEVICE_DRIVER with the newer drivers and the old one is giving me unplayable fps. I have tried the same things as you have and found a temporary solution. By entering BIOS before windows it works perfectly for some reason...

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boo025
Adept I

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Thanks but I have tried those method and didn't work.

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john007
Exemplar

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Ok I understand.

The problem here is crimson.

qwixt
Forerunner

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Do you have that Win 8 quick boot option turned on in the BIOS? If so, try turning that off.

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boo025
Adept I

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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I just tried disabling quick boot but did not work. Still crashing.

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boo025
Adept I

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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That's pretty weird actually, I tried your method (going into BIOS before installing driver) but did not work.

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abi
Challenger

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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I had also that problem, it hapens because crimson drivers had a problem while installing with Wind Defender. I did downloaded DDU -> start Windows in SAFE MODE -> and completely uninstall drivers with DDU.. Restart system make a fresh install of drivers and problem solved for me

boo025
Adept I

Re: THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER THREAD_STUCK_IN_DEVICE_DRIVER

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Dear AMD:

Could you please fix or at least take a look at this issue?