Laptop - ASUS FX550I
CPU - AMD quad Core FX-9830P
GPU - AMD Radeon RX 460 + AMD Radeon R7
RAM - 8GB
HDD - SSD 256GB
OS - Windows 10, 64bit
About a half a year ago when I bought this laptop AMD Radeon Settings app would work fine, at least it opened up once clicked.
And then It stopped doing so. Now all I get is an hourglass for a few seconds and then nothing. I decided to update drivers using AMD autodetect, but when installation is completed you hit the 'restart now' button and it crashes 'not responding' every single time. I have tried all of the dedicated drivers available manually for both GPU's yet with no success. I went through the 'Common error resolving' instruction post with no results as well. All I can do is get to the starting point by updating my R7 via Windows Device Manager, but it is still impossible to open driver settings, as well as to switch between the GPU's for gaming. Will appreciate any piece of advice on that problem.
Thank you for your answer kingfish, but the issue is still there...
Here's what I've done
- completed a clean unninstall of existing drivers
- downloaded and installed the right driver with all the AV shields switched off
- and have gotten the same crash after hitting 'restart now'
and when I try opening it...
here's how it looks like in Device Menager
Any ideas on what can be the problem?