try to check, when playing a game> open the task manager> open the performance tab> scroll down and see if your Discrete GPU is used or not
Hey...download and run Hardware monitor while you are playing a game. Post the results showing the graphics performance.
This assumes you have a supposed working driver version and no yellow marks in Device Manager.
The iGPU has 100% usage while the discrete gpu just sits there with 0%:
I’ve tried every driver including the OEM 2015 Radeon drivers (where the “High Performance” option for games does absolutely nothing) and the January 2019 Crimson drivers (someone said those would work). When I used those, the “High Performance” option that was supposed to enable the discrete GPU would magically change back to “Power Saving” as soon as the game was launched and the GPU would never be used. Interestingly enough, installing this would change the name of the options in Windows Settings so that both the iGPU and GPU were listed together:
Back to the current 2020 drivers, all methods everyone has suggested; including setting power options to “Maximize Performance” or disabling the iGPU in device manager do not seem to get the GPU to start at all.
Here ya go:
100% usage on the iGPU (the R7) and 0% usage on the GPU (the R5). It's not running at all. As I stated in the comment above, I've kind of exhausted everything everyone in all the forum threads have suggested but nothing has worked.
(For radeon January 2019 version) Even though iGPU and GPU are the same in the list, try putting it in "High Performance" and see the task manager. Because when I have the same problem as you and I put the game in the "High Performance" option it turns out that my GPU works.
I am writing from my own PCs experience. My own PCs config is as under -
System: HP 15 ba017ax laptop
OS: Windows 10 Pro 64 bit v1909
Processor (APU): AMD A8-7410 with AMD Radeon R5 Graphics 2.20 Ghz
Installed RAM: 16.0 GB (14.9 GB usable)
Primary / Integrated Graphics Chipset: AMD Radeon(TM) R5 Graphics
Primary / Integrated Graphics Chipset Memory Size: 1024 MB
Discrete / Switchable Graphics Chipset: AMD Radeon (TM) R5 M330 (It is actually M430 - correctly identified by HP OEM drivers, but with AMD drivers it is identified as M330)
Discrete / Switchable Graphics Chipset Memory Size: 2048 MB (incorrectly identified as 1024 MB in Windows 10 task manager - performance tab)
I had seen all these messages wherein people find it impossible to make their discrete graphics chipset to work in Windows 10 with AMD Adrenalin 2020 drivers. Applications always tend to work with Primary / Integrated GPU, including measures like - Graphics settings in Win 10 settings etc.
Even I faced the same issue, wherein my games never used the discrete graphics and always forced my PC to work with the Primary / Integrated GPU causing serious slowdown of my PC. Graphics settings in my OS showed same GPU name in both power saving and High performance and selecting high performance there had no effects. Finally, I found a solution to my issues, which I am sharing with all -
It is the Primary / Integrated GPU which is connected to display through hardware connection. The discrete graphics chip is not built as a separate hardware unit in my motherboard to be detected in the graphics settings of Win 10 under high performance tab. It is like a co-processor (a subset of the primary GPU) which need to be made visible to OS for usage through separate software, which is graphics driver. Once made visible to OS, it shares the hardware connection of the Primary / Integrated GPU to display for its performance. Now which driver to use.
I found AMD Radeon software version 19.11.1 https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-11-1 to be the latest one to provide switchable graphics tab, allow the High Performance GPU (Discrete / Switchable GPU) to be assigned to individual applications run on the system and the same is captured in the performance tab of Win 10 task manager while such applications are running. Also for the applications, I had assigned the Discrete / Switchable GPU (high performance GPU) in AMD radeon settings, I had also set them to high performance in Win 10 graphics settings to avoid any conflict from OS, though in there both GPUs are shown as same.
Any version after 19.11.1 gets into the ambit of Adrenalin 2020 wherein such switchable graphics options are unavailable. Adrenalin 2020 assumes that the graphics settings of Win10 will do this task of switchable graphics, but it seems Win 10 does not identify the co-processor model of discrete / switchable graphics.
Thus, it would be wise to stay at this level of graphics drivers till the time switchable options are restored in future adrenalin versions of radeon settings. Do let me know, if such measures helped you or not.
AMD graphics cards doesn't have any API like nvidia does. so if you want to play a game or run an application with amd descrete graphics card, you have to dedicate the graphics card to the particular application. Here is how it should be done. 1)right click on desktop 2)Go to display settings 3)and scroll down, you can see an option(graphics settings) 4) and click browse and select which application you want. And select high perfomance. This will use discrete graphics card now. Do not select any other options or else it will it will take any integrate intel graphics card or no graphics card.