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Drivers & Software

mhoare1984
Adept I

Re: StoreMI Installation Failed. Error Code: 01

No the issue still persists. Same errors in the logs as I posted before regarding NVMe

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paradoxa
Adept I

Re: StoreMI Installation Failed. Error Code: 01

Another week and nothing happend.

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RyZEN1
Staff
Staff

Re: StoreMI Installation Failed. Error Code: 01

Please share the details for the Below to check if we can provide a possible solution:

- Motherboard Model Number

- Processor Used

- Operating System Version (in cmd windows type "winver")

- How many SATA HDD and SATA SSDs connected 

- How many NVMe is connected

- Where is the OS Installed ? (On SATA HDD/ SATA SSD / NVMe)

- Version of the StoreMI that you are trying to install.

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saarth
Journeyman III

Re: StoreMI Installation Failed. Error Code: 01

I am getting a similar error.

 

- Motherboard Model Number - ASUS ROG B550F WIFI

- Processor Used - Ryzen 5 3600

- Operating System Version (in cmd windows type "winver") - OS Build 21343.1000

- How many SATA HDD and SATA SSDs connected - 2 Internal SATA HDD

- How many NVMe is connected - 1 NVMe SSD

- Where is the OS Installed ? (On SATA HDD/ SATA SSD / NVMe) - NVMe SSD

- Version of the StoreMI that you are trying to install -  2.0.1.150

 

 

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_gl
Adept I

Re: StoreMI Installation Failed. Error Code: 01

I originally installed 2.0.1.130 successfully, but it wasn't compatible with my configuration then so I uninstalled it.  Since then, neither 130 nor 150 would install with error code -1.  The various solutions others had tried didn't work.

I just noticed that C:\Program Files\AMD\StoreMI_Cleanup\AMD Store MI Cleanup.exe was still sitting on my system, so I ran it.  The first time it crashed while removing the registry entries, but the second time it succeeded.  After a reboot, now Store MI installed OK!

It looks like some crap was left behind from my original install that worked that was tripping the installer up subsequently.  On my new successful install, AMD Store MI Cleanup.exe doesn't even exist on my system, yet it was left behind when it failed.

Very strange.

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Heise
Journeyman III

Re: StoreMI Installation Failed. Error Code: 01

- Motherboard Model Number: X570 Gigabyte Gaming X

- Processor Used: 5900x

- Operating System Version: 20H2 build 19042.928

- How many SATA HDD and SATA SSDs connected: 2 HDD SATA 4TB + 2 SSD SATA 1.92TB + 1 NVME 512GB

- How many NVMe is connected: Only one where is installed Windows OS

- Where is the OS Installed ? --> On NVME

- Version of the StoreMI that you are trying to install --> latest avaible on amd website (2.1.0.159)

i have already verify the AHCI mode, paging file, hybernation & Co. disabled, run the installer as administrator, clean disk with diskpart ecc. ecc. 

Spoiler
apr 17,2021 17:45:15;Information;## Installer Invoked ##
apr 17,2021 17:45:15;Information;Install type: Install
apr 17,2021 17:45:15;Information;Root: C:/, Total size: 511433 MB, Free Space available: 456207 MB
apr 17,2021 17:45:18;Information;System Shutdown privilege granted.
apr 17,2021 17:45:18;Information;Local system language: Italian
apr 17,2021 17:45:26;Information;Installation directory: "C:\Program Files\AMD\StoreMI"
apr 17,2021 17:45:26;Information;Desktop Shortcut selected
apr 17,2021 17:45:44;Information;StoreMI installed successfully
apr 17,2021 17:45:44;Information;Local system language: Italian
apr 17,2021 17:45:45;ERROR;Failed to Install Drivers. Error Code: 65536
apr 17,2021 17:45:45;Information;NVMe is connected
apr 17,2021 17:45:56;ERROR;Failed to disable driver .Error Code: 512
apr 17,2021 17:45:56;Information;NVMe disabled successfully
apr 17,2021 17:45:56;ERROR;Failed to disable NVMe. Error code:1024
apr 17,2021 17:45:59;ERROR;Failed to enable driver. Error Code: 2048
apr 17,2021 17:46:01;ERROR;Failed to enable NVMe. Error code: 4096
apr 17,2021 17:46:02;ERROR;Failed to Install Drivers. Error Code: 65536
apr 17,2021 17:46:02;Information;StoreMI Installed: YES
apr 17,2021 17:46:02;Information;StoreMI Running: NO
apr 17,2021 17:46:02;Information;StoreMI Device: NO
apr 17,2021 17:46:02;Information;Partition Device: NO
apr 17,2021 17:46:02;Information;Drivers Present: YES
apr 17,2021 17:46:17;Information;Driver Uninstallation Success: YES
apr 17,2021 17:46:17;Information;Checking for Additional Drivers..
apr 17,2021 17:46:17;Information;Additional Drivers: NO
apr 17,2021 17:46:27;Information;AutoUpdate count: 2
apr 17,2021 17:46:30;Information;StoreMI Uninstalled Successfully
apr 17,2021 17:46:30;Information;Registry Deletion Success: YES
apr 17,2021 17:46:30;Information;Registry Deletion Success: YES
apr 17,2021 17:46:30;Information;Registry Deletion Success: YES
apr 17,2021 17:46:30;Information;Registry Deletion Success: YES

 

 


always get the same error and i can't figure out why.... anyone from the staff could explain to me why? Thanks in advance...

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mohammad2f
Journeyman III

Re: StoreMI Installation Failed. Error Code: 01

I always got this error but today when I went to install the program again I encountered a new error 65536

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