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Journeyman III
Journeyman III

StoreMI 2.0 installation failed

I'll try to install StoreMi on msi b450a pro without any success. 

When installing a previous version of the program, windows would not start crashing into bootloop. With current version I cannot install it. I attach the installation log file. I made tests on windows 10 PRO 20 version 2004 and 20H2. Below is the specification of the PC:
AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz
Installed RAM 16.0 GB
Windows 10 Pro version
Version 20H2
Installed on 20.06.2020
OS Build 19042.572
Capabilities of Windows Feature Experience Pack 120.2212.31.0
Nvidia Gigabyte GTX 1660 OC graphics card, driver 456.71
2 SSD + 3HDD

6 Replies
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Journeyman III
Journeyman III

Re: StoreMI 2.0 installation failed

I'm having exactly the same issue. First I was having blue screen on restart after installation. With new chipset drivers and newer version of StoreMI the installation fails.

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Big Boss
Big Boss

Re: StoreMI 2.0 installation failed

From all accounts of those posting prior to you guys, there has been little to no movement on this software. IE it gets a lot of complaints. 

I would report your issues to AMD support:  https://www.amd.com/en/support/contact-email-form

0 Kudos
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Journeyman III
Journeyman III

Re: StoreMI 2.0 installation failed

Thanks for info, just submitted ticked, I let U know if I get any response from AMD.

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Adept I
Adept I

Re: StoreMI 2.0 installation failed

Hi pawel_golec

1- Is your motherboard configured in the AHCI standard for disks and UEFI BIOS?

2- Are any of your SSDs M.2?

3- Any RAID disk configuration?

4- Have you ever tried to do a clean installation of Windows (with all drivers updated) with only the SSD cache and the mechanical HD only?

Some important information I received:
a- Install Windows on the mechanical HDD and update all drivers (mainly from the chipset directly from the AMD website);
b- After all the system is installed and updated, turn off the computer and physically install the SSD that will be used to cache and remove any partition table the data contained in it through DISKPART (select the SSD and clean it as CLEAN command).
c- Restart the computer.
d- Install AMD StoreMI 2.0.

I'm just trying to help because I've been experiencing problems with AMD StoreMI 2.0 and looking for a solution, comparing procedures. My StoreMI works perfectly with a machine similar to yours, but I have constant temporary disk freezes when mechanical HDD metadata is saved in the SSD cache.

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Journeyman III
Journeyman III

Re: StoreMI 2.0 installation failed

Same issue...

MSI B450M Pro-VDH Max

AMD Ryzen 5 3500X Six-Core Processor
Installed RAM 8.0 GB
Windows 10 Pro version
Version 20H2
Installed on 20.06.2020
OS Build 19042.572
Capabilities of Windows Feature Experience Pack 120.2212.31.0
Radeon RX470 4GB latest drivers
1 NVME +  1 SATA SSD +  2HDD

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Adept I
Adept I

Re: StoreMI 2.0 installation failed

I do not have BSOD or anything like that, even the installation process is complete, a folder is created with the program and files in it, BUT there is no startup shortcut I actually cannot run it, in the log this error

Error encountered while removing C:\Program Files\AMD\StoreMI\Qt_Dependancies.. ErrNumber: 70 Error Desc: Разрешение отклонено
03.11.2020 19:04:05 :: Function DeleteFolder. Folder not present at : C:\Program Files\AMD\StoreMI\logs
03.11.2020 19:04:05 :: Error encountered while removing C:\Program Files\AMD\StoreMI\.. ErrNumber: 76 Error Desc: Путь не найден
03.11.2020 19:04:05 :: Function DeleteFile. Removed : C:\Program Files\AMD\StoreMI\AMD_StoreMI.exe
03.11.2020 19:04:05 :: Function DeleteFile. File not present at : C:\Program Files\AMD\StoreMI\*.exe
03.11.2020 19:04:05 :: Function DeleteFile. File not present at : C:\Program Files\AMD\StoreMI\bin\*.json
03.11.2020 19:04:05 :: Deleting AMD_StoreMI cpl entry during uninstall.
03.11.2020 19:04:05 :: Deleting StoreMI_2 registry key created during application launch.