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Drivers & Software

FelixTheCat
Journeyman III

Sata Driver Issue after W10 20H2 Update

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Hi,

I have been putting off this problem for a while as so far my solution was to roll back Windows 10 and not update Windows again (bad I know). I have already performed two complete re-installs to try and resolve it without success and then decided to simply not update Windows, however now support is running out and the update roll back is no longer an option, so I need to face this problem:

After the Update to 20H2 my SATA SSDs (x3) all disappear (M.2 on which the OS runs is luckily still there). Device manager also no longer shows the standard Windows SATA controller (this in now listed under other devices, with a (?) and seems to not be identified correctly), however only the AMD STAT Controller (which I read should not be used due to compatibility issues) is shown under IDE. However,  I can neither roll back the AMD driver (button is greyed out) nor install the Windows standard controller driver (install fails with a message that "the installation file for the driver is missing a necessary entry"). Install of the Chipset Drivers from the Gigabyte or AMD websites either also fail (latest version) or don't seem to make any difference to the problem (older versions). 

Any ideas what else I could try? I would really like to use my other hard drives again

Many thanks for any advice you can offer.

Best regards, F

OS Name Microsoft Windows 10 Pro
Version 10.0.19041 Build 19041
System Manufacturer Gigabyte Technology Co., Ltd.
System Model AB350-Gaming 3
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 5 2600 Six-Core Processor, 3400 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F51b, 02/07/2020
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product AB350-Gaming 3-CF
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "10.0.19041.906"
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 9.19 GB
Total Virtual Memory 21.7 GB
Available Virtual Memory 13.0 GB
Page File Space 5.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

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1 Solution

Accepted Solutions
chrispl
Adept I

Re: Sata Driver Issue after W10 20H2 Update

Jump to solution

Windows like to do this things.

 Use DDU in Safe Mode (without internet) with enabled WindowsUpdate driver blocking option.(

Run 2-3 passes to remove all AMD drivers. Then download and do fresh MB driver install  from AMD site, other MB driver from MB manufaturer site.

View solution in original post

1 Reply
chrispl
Adept I

Re: Sata Driver Issue after W10 20H2 Update

Jump to solution

Windows like to do this things.

 Use DDU in Safe Mode (without internet) with enabled WindowsUpdate driver blocking option.(

Run 2-3 passes to remove all AMD drivers. Then download and do fresh MB driver install  from AMD site, other MB driver from MB manufaturer site.

View solution in original post