Drivers & Software

[waspote]

AMD Ryzen 5 3400G processor
ASRock B450M-HDV motherboard
XPG D30 3000MHz 1x8GB RAM
I have a system with High Power HPE 400BR A12S 400W 80+ Bronze PSU
When my brother is playing the game, the screen freezes, nothing works, when I press the computer to shut down, it freezes at the shutdown part, it does not shut down and I get a blue screen error: 'Stop code: "THREAD STUCK IN DEVICE DRIVER". I am getting all these errors separately.
Some solutions I've tried:
-Using DDU I uninstalled the video card driver and installed the updated one.

-sfc/scannow command. And here is the result : CBS.rar - Google Drive 

-I turned off XMP

-I did the bios update
-I checked SSD and it is healty

-I tested the ram with Memtest86 and there were no problems

My minidump files : hata.rar - Google Drive , hata 2.rar - Google Drive  , hata3.rar - Google Drive 

[johnbelley]

Try to reinstall the windows or update your windows from Windows update setting

[waspote]

I tried them. But the problem still happens. Windows version 1909.

[waspote]

I installed the GTX 1650 Super graphics card in the system. There has been no blue screen problem for now. Could the problem be the internal GPU?

[Ahmed_reguieg]

Hey bro , how can i  contact you please