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Journeyman III
Journeyman III

Ryzen Master notorious issue

Just got a new Ryzen 5 3600, first AMD build. Tried installing a copy of Ryzen Master and getting what seems to be a notorious issue which is "A newer version is already installed". I've spent the last 3 hours reading every forum and every thread available and nothing has fixed it.

What's the deal?

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12 Replies
tastyratz
Adept II
Adept II

Re: Ryzen Master notorious issue

This is a common eternal issue with AMD they have yet to resolve for years.

There is a version check in the installer. A very simple allow bypass switch would fix it as a troubleshooting step for people who get the error. 

Old versions and hacked MSI files exist out there if you want to try. I don't know if they are prior to 3000 series ryzen support, however.

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hardcoregames_
Big Boss
Big Boss

Re: Ryzen Master notorious issue

i assume you already have the latest version installed

probably one of the many festering bugs AMD still has not fixed yet

on2wheels
Journeyman III
Journeyman III

Re: Ryzen Master notorious issue

I joined just to come here and see if there was an official forum for RM since I think I'v found a bug too.  Do we just start a new thread anytime we find something?

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hardcoregames_
Big Boss
Big Boss

Re: Ryzen Master notorious issue

on2wheels wrote:

I joined just to come here and see if there was an official forum for RM since I think I'v found a bug too.  Do we just start a new thread anytime we find something?

make a new thread for your issue so each can be handled discreetly

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twa14
Journeyman III
Journeyman III

Re: Ryzen Master notorious issue

I have the same problem, but under my post is "No one else has this question" even though the site is full of questions on this idiot program!

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mclingo
Challenger
Challenger

Re: Ryzen Master notorious issue

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\AMD\RyzenMaster - does this key exist, if so try deleting and trying again.

twa14
Journeyman III
Journeyman III

Re: Ryzen Master notorious issue

This key does not exist in my system, the only AMD software installed was for the video card. There are instances of "Ryzenmaster"  in the registry, I don't know what installed them, perhaps "EasyTune"? which I have uninstalled but which hasn't helped.

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mclingo
Challenger
Challenger

Re: Ryzen Master notorious issue

try this.

run a search again for all ryzen keys and remove anything that relates to Ryzen master

ensure c:\program files\amd\ryzenmaster doesnt exist

delete the contents of your windows\temp folder.

reboot.

Cant think of anything else to be honest, when I had this issue thats what I did and it worked for me, but it could have been a fluke.

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twa14
Journeyman III
Journeyman III

Re: Ryzen Master notorious issue

I think that you were lucky, many people (Google search) have this problem and have removed all traces of "Ryzenmaster" from the registry without success. I don't want to cause even more problems by deleting keys from the registry so I will keep looking for a better solution.

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