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Drivers & Software

sqwerty
Adept II

Ryzen Master Driver not Installed properly!

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Ryzen Master 2 (.0.0.1192) doesn't work.

Error: Ryzen master driver not installed properly.

Had same error with previous version (2.0.0.1189).

Worked once or twice, didn't work again, uininstalled re-installed, worked briefly, didn't work again.

Uninstalled re-installed 10+ times including trying windows troubleshooter: doesn't work.

 

Funnily enough had similar problems with Asus Aura software recently (software installs but driver (lightingcontrol) not working), only managed to get a very old version to work.

 

Specs: Ryzen 7 3700X, Prime X470-Pro, 16GB RAM, 1TB nvme, Windows 10 (1903) Pro.

EDIT: Thanks to /u/EntryLevelDeveloper for fix source.

1 Solution

Accepted Solutions
sqwerty
Adept II

Re: Ryzen Master Driver not Installed properly!

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Fix found and working consistently on reboot.

In search type regedit and navigate to:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\

If you see the following two entries:

AMDRyzenMasterDriverV13

AMDRyzenMasterDriverV14

right click AMDRyzenMasterDriverV13 and delete it.

reboot.

 

This way windows can correctly load the v14 version RM requires to function.

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33 Replies
flatout
Journeyman III

Re: Ryzen Master Driver not Installed properly!

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Got similar issue.

I had ryzen master 2.0.0.1192 installed and working yesterday using my 2700x. I then updated to beta bios for my MSI B450I motherboard and put in my 3700x cpu. Upon start of windows when it tried to launch ryzen master I got something like "CPU not supported" or similar. I then uninstalled and reinstalled Ryzen master and after that I get the "driver not installed properly" on every start of ryzen master, so I cant get it running at all.

ryzen-master.png

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amd_user7950
Adept II

Re: Ryzen Master Driver not Installed properly!

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I am also encountering this issue. Funny thing is, yesterday it was working fine with the new CPU (3900X). But today that error is all i see, even after a reinstall of Ryzen Master.

I am on the AMD CPU 3900X & Crosshair VII Hero motherboard.

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ivorin
Adept I

Re: Ryzen Master Driver not Installed properly!

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I had this issue too, but in my case it was resolved by installing the latest AMD chipset drivers. For example, if you have a B450 motherboard, here's the link:

https://www.amd.com/en/support/chipsets/amd-socket-am4/b450

If it still doesn't work, it might be also necessary to necessary to uninstall then reinstall Ryzen Master.

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boosteds2k
Journeyman III

Re: Ryzen Master Driver not Installed properly!

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Same exact issue... was able to get it working once and then that was it. Getting the same error message. Asus Rog X470-i / 3700X. Also had the issue with Aura.. interestingly enough lol was able to get it working by uninstalling every component of Aura and reinstalling, but my motherboard's rgb still isn't recognized so that's still crappy.

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ivorin
Adept I

Re: Ryzen Master Driver not Installed properly!

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As an update to my previous post, the issue sometimes recurs for me, but each time it does, I can fix it by:

• Uninstalling Ryzen Master

• Rebooting

• Re-installing Ryzen Master

will_o
Journeyman III

Re: Ryzen Master Driver not Installed properly!

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Having the exact same issue with the Ryzen Master app not installing and uninstalling properly (Driver not installed!).  Ryzen 3700X with an MSI x570 A-Pro motherboard.  It's become super annoying and the stock motherboard settings have the CPU voltage at 1.47V... 

I'm very worried that running my CPU without Ryzen Master will burn up my brand new Ryzen chip.

Any advice?

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flatout
Journeyman III

Re: Ryzen Master Driver not Installed properly!

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Can confirm this works for me too. Cant believe I didnt try this

Edit: it still seems I get the error for each reboot. So I suppose I have to uninstall ryzen master every time I turn off computer.

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ivorin
Adept I

Re: Ryzen Master Driver not Installed properly!

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After continuing to encounter this issue and after experimenting more about what causes it, it seems that waiting a short time after the desktop appears, perhaps 30 seconds, can help with launching Ryzen Master. But once it gets "damaged", uninstalling + rebooting + re-installing may be necessary.

Ryzen Master seems quite sensitive to any changes made to the BIOS/CMOS setup. Such a change sometimes requires a re-install of the software. In addition, any kind of CPU or system instability, such as a crash while testing overclocking settings, tends to require a re-installation of Ryzen Master.

So I suggest experimenting with different BIOS settings to see if any help stabilize Ryzen Master for you. For example, these might help if you have the option:

• Putting the vcore voltage on Auto so that the CPU can adjust its own voltage dynamically.

• Enabling AMD Cool & Quiet

• Setting Global C-States to Enabled

• Temporarily turning off Overdrive and any other aggressive or overclocking settings in case they're causing the issue.

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boosteds2k
Journeyman III

Re: Ryzen Master Driver not Installed properly!

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Can confirm this works for me too! Thanks!

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