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Drivers & Software

romaja
Journeyman III

Re: Ryzen Master does not start properly

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Same problem here. It pops up and closes itself immediately. Windows is set to German and i have a Ryzen 5 2600.

amdmatt
Community Manager
Community Manager

Re: Ryzen Master does not start properly

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Thank you folks, i am passing this feedback onto engineering and we're investigating. Please continue to use an older version for now.

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skutdeath
Adept I

Re: Ryzen Master does not start properly

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Having the same exact problem using WIndows 10 Pro (1809) Deutsch (German). The older version works but I want the new DLM (Dynamic Local Mode), for my new CPU. I do see that the DLM services is started in the Task Manager, but like others, The Master Software just shows a transparent window for a few seconds and then  "Poof"  it is gone. I am doing a light Overclock in BIOS but would like to explore the settings of the AMD Ryzen Master Software.

System Specs:

CPU:                                                  AMD Ryzen Threadripper 2970WX 3,0 GHz (Pinnacle Ridge) Sockel TR4

CPU Cooling:                                     be quiet! Silent Loop - 360mm

Mainboard:                                         ASUS ROG Zenith Extreme, AMD X399 Mainboard - Sockel TR4

GPU:                                                  2 x INNO3D GeForce RTX 2080 Ti Gaming OC X3, 11264 MB GDDR6 in SLI (NVLink)

RAM:                                                  G.Skill Trident Z RGB Series schwarz, DDR4-3600, CL 16 - 32 GB Quad-Kit running at 3000Mhz

BOOT Disk/Storage:                         SSD 2TB 2.5/3.5G 970 EVO PCIe M.2 SAM

Monitor:                                              Asus 34 L PG348Q ROG 3440 x 1440 G-Sync

Keyboard 1:                                       Corsair K70 RGB MK.2

Keyboard 2:                                       Razer Orbweaver Chroma Game Keypad

Mouse:                                               ASUS ROG Spatha Gaming Maus

Power Supply:                                   1700 Watt Enermax Platimax Modular 80+

Case:                                                 Cooler Master Cosmos II RC-1200-KKN1 Big-Tower

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nacheva
Journeyman III

Re: Ryzen Master does not start properly

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The same issue, My system language is spanish.

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delano
Adept I

Re: Ryzen Master does not start properly

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use this version  AMD Ryzen Master Utility Download v1.5.0.0728  i have spanish version too but dowgrade to an older version, now it works fine for my , until AMD fix the problem

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fab4real
Journeyman III

Re: Ryzen Master does not start properly

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Exact same problem here.

French windows pro 64 bit, new pc build, last windows version.

with x470 msi carbon pro.

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daboh
Adept I

Re: Ryzen Master does not start properly

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Exact same problem here. Is there any beta version we can try?

michaelkaplan
Journeyman III

Re: Ryzen Master does not start properly

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Same here

Can't start ryzen master.

Transparent window opens and closes right after.

system : msi meg x399 creation - threadripper 2990wx - windows 10 french

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nacheva
Journeyman III

Re: Ryzen Master does not start properly

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Thanks man, this version works for me

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luksen
Adept I

Re: Ryzen Master does not start properly

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I was redirected here from a different thread. I have the exact same problem here too, also German Win10 Pro 64bit (latest updates). Hardware: MSI B450 Gaming Pus Motherboard and Ryzen 5 2600.

DXDiag Error:

Fehlerbucket 1884402772242988525, Typ 4

Ereignisname: APPCRASH

Antwort: Nicht verfügbar

CAB-Datei-ID: 0

Problemsignatur:

P1: AMD Ryzen Master.exe

P2: 1.5.1.862

P3: 5bfb8e2c

P4: Qt5Core.dll

P5: 5.7.1.0

P6: 583ffc1b

P7: c0000005

P8: 00000000000aca73

P9:

P10:

Angefügte Dateien:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8EC4.tmp.dmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F61.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F72.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F70.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F90.tmp.txt

Diese Dateien befinden sich möglicherweise hier:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AMD Ryzen Master_54f74929b02cfd0ccd30bc69a3737fc5c09e_11888a7c_2d2793f4

Analysesymbol:

Es wird erneut nach einer Lösung gesucht: 0

Berichts-ID: 7b0fd03e-d6b0-4636-9130-3ee9c58e38ae

Berichtstatus: 268435456

Bucket mit Hash: 4dfd0da3f285caeb5a26be565d4dfded

CAB-Datei-Guid: 0

EDIT1:

Manually replacing Qt *.dlls with ones found in QtCreator doesn't work either. I uninstalled version 1.5.1.862 for now and went back to a previous version, waiting for a fix.