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Drivers & Software

Journeyman III

Ryzen 7 5800h shut down when I try to install amd-software-adrenalin-edition-23.4.3

please advice,


2 Replies

If Ryzen 7 5800H laptop shuts down during the installation of AMD Adrenalin software, it could be due to the following;

- Overheating: Installing software can put a heavy load on the CPU, which may cause it to overheat and shut down to prevent damage. Ensure your laptop's cooling system is working properly and the CPU temperature is within safe limits. You can use a tool like HWMonitor or CoreTemp to monitor your CPU temperature.

- Power issues: Installing software can also strain your laptop's power supply, which may cause it to shut down if it can't provide enough power. Ensure your laptop is connected to a reliable power source and your battery is charged.

- Software conflicts: The Adrenalin software may conflict with other software or drivers installed on your laptop, which could cause the system to shut down. Try uninstalling any other graphics drivers or software before installing Adrenalin.

- Corrupted installation files: If the installation files for Adrenalin are corrupted, it could cause the system to shut down during installation. Try downloading the installation files again from AMD's website.

- Hardware issues: There are also possible hardware issues with your laptop, such as a faulty power supply or RAM.

Hope it helps!

PC Hardware Specialist
Journeyman III

The title of my post is wrong... The processor is installed on Beelink SER5 Mni PC.  It's a new pc and once the windows setup was completed I tried to install this app.