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Drivers & Software

Cloudzs
Adept I

RX6700XT / Radeonsoftware.exe Application Errors

Hi all,

I frequently get Application Errors out of Radeonsoftware.exe. See Below Table.

My Version is 21.4.1. 

I usually notice this, after Exiting a game. In the tray, the "Red Icon" got replicated like 5times. When I hover over them, they all disappear and I have to Start Radeon Software manually again. I then check the Application Protocols under Computer-Management just to find this Application Error over and over again.

It does not affect Gaming or Performance, it seems.

My System Components. And please mind that this is a completely new System / Fresh Win10 Install. I installed Win10 a second time already, same Picture.

R9 5900X, RX 6700XT Powercolor Red Devil, Crucial Ballistix 32GB-3600; X570 Tomahawk Wifi

Please Advice? Or is my Graphics Card defect?

 Radeonsoftware.exe
   10.1.2.1862
   6075cb03
   Qt5Qml.dll
   5.14.1.0
   5e7065bb
   c0000005
   000000000016b3cc
   5ac
   01d73e5c427c487f
   C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
   C:\Program Files\AMD\CNext\CNext\Qt5Qml.dll
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Cloudzs
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

I get this behavior recently when I just press Win+L for locking the screen. When logging back in I got another Radeon Software Icon and the Application Error Message. Nice.

DDU didnt help- Windows Fresh Install didnt help. 

Next Card will definitely be from Team Green. Tired of being Beta-Tester all the time. 😞

hevok
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

 
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hevok
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

Hi,

I got the exact same issue after the last driver update but on COD Warzone is worst the pc goes in black screen followed by reboot ( also got heavy coil whine that did not happen before the update).

I followed some online forms with troubleshooting , like disable hardware acceleration ecc same problem .

all the components are running with no overclock .

I removed the last driver 21.4.1 and installed the 21.3.1 hopefully will solve the problem.

PC spec:

CPU ryzen 5 3600 , 6700xt hellhound, 16gb hyperx 3200mhz, 600W psu.

 

Below the 2 events before the crash : 

1  

A timeout was reached (45000 milliseconds) while waiting for the AMD External Events Utility service to connect.

2.

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1862, time stamp: 0x6075cb03
Faulting module name: Qt5Qml.dll, version: 5.14.1.0, time stamp: 0x5e7065bb
Exception code: 0xc0000005
Fault offset: 0x000000000016b3cc
Faulting process id: 0x22a4
Faulting application start time: 0x01d740dbb0cc0079
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Qt5Qml.dll
Report Id: 480f42b8-5eff-4bcd-b577-3451ecbfec89
Faulting package full name:
Faulting package-relative application ID:

EDOD
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

You're having the same issues as many with the latest drivers. Try DDU, and install drivers from versions 20 (for example, 20.11.3). If the problem disappears, please tell us. 

Cloudzs
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

Thanks for the recommendation. Will try that

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hevok
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

Hi again,

 

After a DDU i install the drivers version 21.3.1 my issue is gone .

I had no driver crash or games after this  , and also the coil whine went away almost for 90% 

( gaming sessions 6-10 hours  in cod with high setting 1440p 144mhz)

I guess is only the driver version the issue also the 21.4.1 does not work on 6700xt with SAM enabled.

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Cloudzs
Adept I

Re: RX6700XT / Radeonsoftware.exe Application Errors

Thanks for the Update! Glad to hear that the old driver resolved this issue for you 🙂

My Card does have Coil Whine too. I will also give this a tray. Altough not a huge fan of using "older" drivers.

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