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Drivers & Software

peachLV
Journeyman III

RX580 GPU Driver disappears constantly.

Hello, this started a couple weeks ago 2-3 from now, I've used my RX580 and my entire rig for almost a year and a half now. 

My Specs:

RX580 Sapphire (70 degrees under load stock fans)

G.Skill Aegis 16gb (2x8).

Ryzen 5 3600 (average 60 degrees under load Cooler Master Lite AIO)

Kingston SSD 126gb

WDC 1TB Drive

B450 DS3H

Thermaltake RGB PSU 600W (bad choice, I know, gettin a new one soon)

The issue:

So, basicly I can play games, watch YT, render a video, do anything I want, suddenly my screen will go black as if a driver has corrupted, I've tried restartin the driver using win+shift+ctrl+b, and it doesnt do anything, also when I turn on my pc, on the first boot it just wont turn on, I have to manually shut it down and restart it for it to boot.

 

I've tried:

Reinstalling windows.

DDU the driver.

Reinstalling the entire AMD package.

Made sure all my cables are fine

Made sure all my temps are fine.

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4 Replies
linkz0rz
Adept I

It’s your PSU. It cannot take the load and so your PC black screens, restarts after load, and so on. The RX580 is not that power intensive as well, so I think your PSU is dying

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pr0metheus
Adept II

Started having this issue recently as well, if you look around the forums there's a lot of ppl experiencing similiar issues with black screens and other similiar stuff.. there's some similiar known issues in latest release notes as well:

Spoiler
  • AMD is investigating a black screen issue that may be experienced while playing Myst™ or Kingshunt™ on some Radeon™ RX 6800 XT graphics products. A temporary workaround is to disable Performance Metrics Overlay or Radeon™ Image Sharpening in Radeon Software.
  • Driver timeouts may be experienced while playing a game & streaming a video simultaneously on some AMD Graphics products such as Radeon™ RX 500 Series Graphics.
  • Playing Horizon Zero Dawn™ for an extended period may lead to a driver timeout or game crash on some AMD Graphics products such as Radeon™ RX 6700 XT.
  • Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. Any users who may be experiencing issues with Enhanced Sync enabled should disable it as a temporary workaround.

What I did couple days ago is I disabled basically every AMD feature, including: instant replay, image sharpening, freesync, etc etc. And I believe I haven't gotten any crashes since, so maybe it¨'s worth to go through every amd option as well and see if there¨'s something possible causing it. Anyway lets hope our hardware isn't dying and they're gonna patch these issues soon!

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@pr0metheus your advice here is pretty good but the only problem is that the advice is for 6000 series GPUs, not the 500 series, which is 2 generations ago. It might not be applicable here

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Yeah, but just try it, I have RX580 too. Maybe they don't know it's affecting other gpus as well or smth.. *shrug*

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