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Drivers & Software

clamtheif
Journeyman III

Rx580 blackscreening after installing latest drivers

About a week ago, I installed the new driver and my once stable Rx580 Nitro+ 8GB decided to stop working in any graphic intensive games. I've tried about everything and nothing has worked. Also, I can't even play non-intensive games like rocket league for more than a couple minutes without it black screening. 

Specs of PC

  • Ryzen 5 2600 Six-Core 3.85 Ghz
  • Rx 580 8GB GPU
  • X470 GAMING PLUS motherboard
  • 600 Watt Bronze power supply
  • DDR4 2600 24 GB Ram
  • Windows 10 Education

Things I've tried

  • AMD cleaning Utility(in safe mode) and driver update (Reverted to older more stable version, 20.9.1 and 20.4.?)

  • Changed the power settings( removed what can be done by power button)

  • Used windows file checker to look for corrupted files

  • Unplug and plug the graphics card back in.

  • Use a different PCIe port
  • Change power limit to +50% and Fan settings to higher

Some notes

  • Message "Default Radeon WattMan settings have been restored due to an unexpected system failure" pops up every time regardless of me changing the default settings or not
  • The fans PC lights remain on after the black screen. I have to turn off via the power button
  • When I restart my PC the fans on the GPU go to full power.
  • I had this problem when I first got my PC, but was able to fix it(Don't remember how)
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22 Replies
kingfish
MVP

Re: Rx580 blackscreening after installing latest drivers

Can you use Device Manager/Display AMD and roll the driver back to the one that worked?

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clamtheif
Journeyman III

Re: Rx580 blackscreening after installing latest drivers

Probably not now since. I've already reinstalled them around 3 times now. 

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kingfish
MVP

Re: Rx580 blackscreening after installing latest drivers

Look in the C:/AMD folder for a  previous version

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sailorx
Adept II

Re: Rx580 blackscreening after installing latest drivers

Display Driver Uninstaller Download version 18.0.3.4 

This may help you.  DDU is a driver remover may clean out old crap.  

Google DDU go to Guru.

use that and CCleaner then install the new drivers.

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shoesfx
Adept II

Re: Rx580 blackscreening after installing latest drivers

After several months without any black screens at all, black screen started to happen again yesterday.

Win10 had an update yesterday or the day before can't remember, perhaps that is causing the problem, not sure.

I'm using 20.10.1, i will try 20.11.2 (it has been released yesterday) now and if problem still exists i'll try older drivers during summer.

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clamtheif
Journeyman III

Re: Rx580 blackscreening after installing latest drivers

So I reverted to the oldest version I had in my AMD folder using your clean driver update post. Unfortunately this didn't work. 

Some other notes. 

My graphics card crashes when the temperature hits 70 C.

Not sure if there is a file some where or a setting I can turn off some weird safety feature that makes it do this, but this shouldn't be happening since cards are supposed to turn off around 90 C. 

 

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mstfbsrn980
Grandmaster

Re: Rx580 blackscreening after installing latest drivers

WattMan changes that are pre-made to a GPU will damage the parts that keep the GPU stable. So the life of these parts is shortened with this. Your problem looks like this.

Example: Changing the power limit of a GPU can damage not only the GPU's VRM, but also your motherboard and your PSU.

EDIT: The suggestions below may damage either your computer's GPU or PSU. Because you will exceed the capacity of an 8PIN cable. The heat build-up can also damage your motherboard.

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pokester
MVP

Re: Rx580 blackscreening after installing latest drivers

Do these 2 things and see if it helps. Raise the power limit slider to 50. Then set a much more aggressive fan curve that kicks the fans to 100 at about 60 degrees. This should help your situation a lot. The 90 degree limit is a point for damage to the cpu to start happening . The cards tend to throttle and it varies card to card but from about between 70 and 80 is pretty common. Mine is fine as long as I keep the card below 72. To keep my RX 580 stable I leave the side of the case open and actually use a desk fan to blow into it. I know it sounds tacky but it is the only way I can keep the card cool and not have occasional hangs that crash me out of a gamer after an hour of progress, which is pretty irritating. 

I can tell you too that I have had super bad experience with the 2020 drivers and the 580 in general. I find the last 2019 driver form early December 2019 to be  the best. If you want to try it you can still get it at guru3d dot com in their repository of drivers. When reverting drivers you want as clean slate so I would run DDU from wagnardsoft dot com to install fresh. It IMHO does the best job of removing old gpu driver data from the registry and folders. 

If none of that helps it may be time to talk with the support department of the company that made your card about an RMA. You deserve a card that works like it should and if you can't get it there with a littler tinkering you should let them know about that and get them to fix the situation. 

Good Luck!

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kingfish
MVP

Re: Rx580 blackscreening after installing latest drivers

Actually the default settings are all power saving. An example is to raise the power limit to its max in the game profile. This disables all power saving features/settings and allows the GPU to perform at it's designed parameters.  This is not overclocking, or harmful to the Gpu. To get the advertised performance of any AMD card raise the power limit to max. Or it will throttle under high current draw....which games require.