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Drivers & Software

lennydriver
Journeyman III

RX480 uninstall problem

I've recently been noticing issues when playing Apex Legends, namely lag and freezes. I tried updating my drivers to the recommended 20.1.3 version, but it fails when installing. I get a message saying previous drivers have not been uninstalled properly, so I tried uninstalling these manually. I have uninstalled the device and drivers from the device manager, to no avail.

Should I delete the 'AMD' folder in my C directory? The folder is 18.5(!!!) GB and contains a bunch of 'minimalsetup' files of previous driver version as well as some installers.

Could I delete this folder and then download the correct drivers from the website to resolve my issue?

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3 Replies
kingfish
MVP

Re: RX480 uninstall problem

You can delete everything in the C:/AMD file.

You need to supply basic information:

https://community.amd.com/thread/196209 

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lennydriver
Journeyman III

Re: RX480 uninstall problem

Desktop

AMD RX480 8GB

Windows 10

Honestly not sure which driver is and isn't installed anymore

i5 4430

This is as much as I can come up with right now

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kingfish
MVP

Re: RX480 uninstall problem

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