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Drivers & Software

Adept I

Rx 580 and rx 5700 gpu memory not throttling when idle and EX3203R monitor 120hz not detected by rx 5700


1.With monitor Benq Freesync 2 panel EX3203R when set to freesync standard 144hz the gpu memory does not throttle down at idle on rx 5700 or rx580 with latest drivers

2.If I use the windows provided 17.1.1 driver with the rx 580 the throttling works at all refesh rates. On the rx 580 if I set the monitor to freesysnc premium 120hz throttling will work on latest drivers, but not 144hz the rx 5700 instead will not go above 60hz in this mode and does not even show the option for 120 hz in display adapter properties

3.Green colored screen was witnessed on rx 580 AND rx 5700 after driver was installed on all versions except 17.1.1 for the rx 580 where throttling works. That persisted until screen was refreshed of display settings accessed.

Despite these issues rx 5700 and rx580 can at full load with cpu loaded with prime 95 for over 2 hrs without issue so system is stable.

I feel it is a definite driver fault as  I was running an rtx 2080 for about a month previously with the same windows build and games - software and had no issues of any kind.


Monitor Benq Freesync 2 panel EX3203R reset to defaults for testing
Motherboard AB350M Pro4 latest Bios reset to default settings, secure boot and compatibility mode disabled
Micron DDR4 2666 ECC Ram (supported by MB and bios)
Used monitor and with geforce gpu recently and amd gpu with earlier builds of windows with same configuration no issues, 100% stable no clock throttling issues.

Dvi cable connected to freesync monitor was changed, but behavior persisted

Software for testing:

OS:windows 10 build 1903 - reinstalled OS on same hardware and verified driver fault.

hwinfo64 used to verify temperatures and throttling

AMD Wattman used to verify throttling and lack of response to changing memory clock.

msi Kombustor furry donut test and FurMark(MSI) | OpenGL to create load

windows 10 at idle used to verify lack of gpu ram clock down-clocking

amd driver 

Radeon Software Version - 19.7.1 and windows 10 default 17.1.1 versions used to verify behavior

Tested approx 3 + earlier drivers below 19.7.1 and verified same behavior. 

Memory stable no ECC errors in windows log.

Prime 95 used to ensure cpu-motherboard and ram stability, no issues under full load for over 3 hours.

Amd Driver info when monitor set to 144hz

Radeon Software Version - 19.7.1
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - AMD Radeon RX 5700
Memory Size - 8176 MB
Memory Type - GDDR6
Core Clock - 1625 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD Ryzen 5 1600X Six-Core Processor

Graphics Card Manufacturer - Built by AMD
Graphics Chipset - AMD Radeon RX 5700
Device ID - 731F
Vendor ID - 1002
SubSystem ID - 0B36
SubSystem Vendor ID - 1002
Revision ID - C4
Bus Type - PCI Express 4.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version -
BIOS Part Number - 113-D1820201-101
BIOS Date - 2019/06/16 22:32
Memory Size - 8176 MB
Memory Type - GDDR6
Memory Clock - 875 MHz
Core Clock - 1625 MHz
Total Memory Bandwidth - 448 GByte/s
Memory Bit Rate - 14.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

Radeon Settings Version - 2019.0704.0845.15751
View Release Notes -
Driver Packaging Version -
Provider - Advanced Micro Devices, Inc.
2D Driver Version -
Direct3D® Version -
OpenGL® Version - 26.20.11000.13570
AMD Audio Driver Version -
Vulkan™ Driver Version - 2.0.94
Vulkan™ API Version - 1.1.109

Horizontal Timing Total - 2720
Horizontal Timing Display - 2560
Horizontal Timing Front Porch - 8
Horizontal Timing Sync Width - 32
Vertical Timing Total - 1490
Vertical Timing Display - 1440
Vertical Timing Front Porch - 25
Vertical Timing Sync Width - 8
Horizontal Timing Polarity - Positive
Vertical Timing Polarity - Positive
Interlaced/Progressive - Progressive
G.Pixel Clock (KHz) - 583600
G.Refresh Rate (Hz) - 143.999
HDMI Link Status Monitoring - Disabled
Current Link Settings - 5.4 Gbps x 4

Please contact me for any more information, I will be happy to supply it.

2 Replies
Adept II

Hi. Same problems here!!!!. Same monitor, but my card is 5700 XT

Adept I

same problems,EX3203R and 5700xt