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Drivers & Software

star-affinity
Adept II

RX 5700 XT and driver 20.4.2 still gives occational black screen when gaming

I see the other long thread about this was locked so I'm posting this since I still have the problem albeit just once in Apex Legends since driver 20.4.2. My display suddenly goes black and I can hear the audio keeps going for 15 seconds or so then that goes away to and after a bit longer the computer restarts itself. The other day I was gaming fine for over two hours with no problems, so it's pretty random.

I've tried turning off all extra feature such as Radeon Anti-Lag, Radeon Enhanced Sync etc.

Bellow is my system info (a bit different since it's a Mac, but it's still mostly Intel based stuff inside, i.e. more or less like a Windows PC from 2010 except for the Xeon type processors):

  •  AMD Graphics Card

    • Gigabyte RX 5700 XT Gaming OC

  • Operating System

    • Windows 10 64bit 1909 (all current Windows updates installed)

  • Driver 

    • Adrenalin 2020 Edition 20.4.2

  • Display Devices

  • Motherboard + Bios Revision

    • Apple Mac Pro (Mid 2010), BootROM 144.0.0.0.0 (latest)

  • CPU

    • 6 Core Intel Xeon W3680

  • PSU

    • 980 Watts Apple Power Supply


  • RAM

    • 32 GB DDR3

1 Solution

Believe it or not, but for me things have so far been stable with driver 20.5.1 in conjunction with Windows 10 version 2004 (May 2020 update)! I also no longer have any stability problems when waking and sleeping the computer three times using a display connected via DVI (connected to RX 5700 XT with a DisplayPort to DVI adapter). This seems to be fixed but not sure if it's due to the Windows update or the AMD drivers.

So it seems my hardware isn't deteriorated after all.

But I'll let it go a few more days before making any final conclusions.

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