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Drivers & Software

caio1703
Adept I
‎12-26-2020 07:54 AM

RX 570 4GB keeps crashing after PC upgrade

Hello,

8 months ago i bought a RX570 4GB, back then my pc was very outdated but the RX570 did the job pretty well. I decided to upgrade my pc, so i bought 2 8GB DDR4 memories, GA-AB350M-Gaming 3 , Ryzen 3 3200G 3.6GHz, and a VTC500 540W power supply. 

Here's the thing: After the upgrade, my RX570 keeps crashing when i try to play a game that uses a little bit more than like Minecraft. What i tried so far:

 

DDU the drivers and reinstalled previous versions (did this 4-5 times i think, didnt make a difference), tried to undervolt and overclock the GPU, not working as well. Anyone can hel´´´p me out? Thanks

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5 Replies
benman2785
Big Boss
‎12-26-2020 08:34 AM

as you have DualGraphics can you please check if you are running on APU or dGPU?

also: Gigabyte did a poor job with their A/B/X 300er Series BIOS
please disable XMP and run RAM on auto - check if it still crashes

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
caio1703
In response to benman2785
Adept I
‎12-26-2020 08:55 AM

Hello, the XMP stuff was already disabled when i checked, so i dont think thats the problem. 

How do i check if im running on APU or dGPU? sorry, im really new to this kind of stuff

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benman2785
In response to caio1703
Big Boss
‎12-26-2020 09:40 AM

RivaTuner shows what GPU is used ingame ;)

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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caio1703
In response to benman2785
Adept I
‎12-26-2020 10:11 AM

Just checked, im running on the GPU. 

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ScotchFury
Challenger
‎12-26-2020 11:54 AM

Had a good check through the BIOS menus to make sure there isn't some option to disable etc. For the onboard video..? (Have never had one with built in graphics before so something to check..

Also how many peripherals do you have in the PC..? From the looks of the power supply specs it's only good for about 480W and they recommend at least 450W so could be struggling under full load?

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