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Drivers & Software

Journeyman III
Journeyman III

RX 5500 XT driver color problem

RX 5500 XT driver breaks the colors on video rendering and game graphics. For example:

 

Screenshots (had to use my phone because, if i take a screenshot, the image is just fine; the video rendering is problematic, so I had to pause and take a photo) taken from Raising Kratos Documentary:

Before installing drivers: IMG1

After installing drivers: IMG2

 

Screenshots taken in Dark Souls Remastered:

IMG3

IMG4

IMG5

 

My specs:

Computer Type: Desktop

Motherboard: ASRock X570 Phantom Gaming 4

CPU: AMD Ryzen 5 3600 6-Core

GPU: AMD Radeon Sapphire Pulse RX 5500 XT 8GB, GDDR6, 128 bit (placed in PCIe 4.0 x16 slot)

GPU Drivers:

RAM: Corsair Vengeance DDR4 3600 MHz, CL 20, Dual Channel (placed like this: [] [|] [] [|] )

PSU: Corsair CX Series™ CX550F RGB, 80 PLUS® Bronze, 550W

SSD: Samsung 970 EVO Plus NVMe

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1 Reply
Esteemed Contributor III

Re: RX 5500 XT driver color problem

In Radeon Settings there is a Bug Report tool too you can submit the issue or

You can contact AMD support here: https://www.amd.com/en/support/contact-email-form

Good Luck!