Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

RX 550 black screen and restart

The screen freezes when my computer is struggling a little, the mouse does not move, and then a black screen comes up. I have to reboot.

I've tried almost all software versions, it happens less on some and more often on others. The problem is resolved if I uninstall the Radeon software or disable it from device manager.

I updated the BIOS and chipset.