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Drivers & Software

cheesey
Journeyman III
‎12-06-2020 11:56 PM

ReLive not working at all and restarting AMDRSServ and amdow

I've been using AMD ReLive for certainly a long time, maybe a year. Until today, when I got the latest version.

Whenever I try and start recording with AMD ReLive, the program just crashes 2 files (AMDRSServ.exe and amdow.exe) and doesn't start recording. Of course, "Record Desktop" setting is set to true, I removed some programs and not only that - but I also have reinstalled AMD Driver both by using AMD Cleanup Utility and DDU, I have switched versions back and forth , and still nothing. The last option I'm seeing to fixing the problem is reinstalling the my OS, but I don't see the point of me doing so because I have recently did the sfc /scannow command.

I have no idea why this is happening. Either it's because of me, the program, or maybe even my specs (see below).

Specs:

  • AMD Radeon R7 250 Series
  • Windows 7 (Service Pack 1) (64 bit)
  • Desktop
  • AMD Radeon Software 20.11.3
  • ViewSonic VX2253MH-LED 1920x1080 @60Hz
  • AMD A6-3600 APU with Radeon(tm) HD Graphics (4 Cores)
  • BIOS: AMI 7.06, 16.08.2011
  • 4GB of RAM

Here are 2 logs that were recorded when I launched AMD Radeon Software and when I clicked on "Record a Video" button:

  1. https://pastebin.com/M36Lvk0k
  2. https://pastebin.com/w996rWzj
5 Replies
Tim_waitforit
Adept I
‎01-15-2021 02:21 PM

Im really not sure, but i do have same issue and also have 4gb ram..

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twobrat
In response to Tim_waitforit
Adept I
‎01-15-2021 04:45 PM

Sounds similar to issue I had i think. It sounded so stupid I didn't try it for a long time, but changing 'Audio Channels' from 'Auto' to 'Stereo' magically fixed it.

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Tim_waitforit
Adept I
‎01-19-2021 09:52 AM

If you really need to use ReLive, then downgrade your radeon drivers.. Or just simply use Xbox DVR that's really great... 

BTW.: Read release notes, they're saying there that recording and streaming may be failing on specific card just wait for new versions of driver.

anphonic
In response to Tim_waitforit
Adept I
‎04-18-2022 07:56 PM

Mine just started doing this after the current win10 updates. I got it to stop by switching from auto to stereo on the audio settings THEN waiting about a minute and disabling/reenabling the Desktop recording. If I changed the audio back to auto, it started the whole open/close process again and I had to repeat the above steps again. 

anphonic_0-1650329788602.png

 

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mat777
Challenger
‎04-19-2022 04:01 PM

facebook live hasn't been working for months ?

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