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Drivers & Software

Seba4316
Adept I

ReLive not working after upgrading to 21.2.2

I had updated to version 21.2.2 (which caused this issue). After seeing that there was no HDMI audio I decided to rollback to the previous version. But, to my surprise, ReLive had completely stopped working. I had then downgraded and upgraded to several different versions to no avail.

When I hit the hotkey to start recording (or try to start the recording by clicking on the button inside of the Radeon Software app or sidebar) nothing much happens. When I turn replay on, though, there is a loading wheel every few seconds; it also keeps creating new log files.

Here is my log file:

Spoiler
Process Id:7660
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	GetBigSWVersion called before EnsureBigSWCache. Assume old and keep dirty flag
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	Ignoring non-AMD - adapterId: 8, bdf: 16, vendorId: 8086
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	Ignoring non-AMD - adapterId: 9, bdf: 16, vendorId: 8086
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	EnsureBigSWCache::BigSWVerion_:201950
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	SystemServices::IsRSInContentUIAvailable: Yes
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	dvrSupport=1, enableRenderForPX=1
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	Ignoring non-AMD - adapterId: 8, bdf: 16, vendorId: 8086
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	Ignoring non-AMD - adapterId: 9, bdf: 16, vendorId: 8086
Thread Id:5076	2021:02:22-02:34:17	DEBUG	configurations_component	IsDvrHgEnabled: not HG configuration, skip and return false.
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	DVR capture is supported on this hardware.
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	DVR runs in Full mode
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	Topology is dirty
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	GPU 256 active 1
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	\\.\DISPLAY1 AdapterIndex 0 VidPnSourceId 0
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	\\.\DISPLAY2 AdapterIndex 1 VidPnSourceId 1
Thread Id:5076	2021:02:22-02:34:17	ERROR	pipeline_component	ClearSharedMemoryPixels - SrcExtSharedMemory not allocated
Thread Id:5076	2021:02:22-02:34:17	DEBUG	system_services_component	OS type: 4
Thread Id:5076	2021:02:22-02:34:17	DEBUG	pipeline_component	CustomSourceInVideoOverlay - c-tor
Thread Id:5076	2021:02:22-02:34:17	DEBUG	pipeline_component	SceneInVideoOverlay - c-tor
Thread Id:5076	2021:02:22-02:34:17	DEBUG	pipeline_component	PipelineBuilder OnWmDisplayChanged
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	Added Preloaded dt: \\.\DISPLAY1, BDF: 256
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	DX9 : Choosen Device 0: Device ID: 67DF [Radeon RX 570 Series]
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	DX11 : Choosen Device 0: Device ID: 67DF [Radeon RX 570 Series]
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	InitDX11() created HW DX11.1 device
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	InitDX11() created HW DX11 device
Thread Id:5076	2021:02:22-02:34:17	DEBUG	dvrmanager_component	OpenCL Init 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL clCreateContext (149.023300)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	clBuildProgram hash 6361858243035925429
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	build options:  -cl-std=CL2.0 -D DVR_READ_WRITE_IMAGE
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL BuildProgram (345.771500)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	clBuildProgram hash 8734853907968866203
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	build options:  -cl-std=CL2.0 -D DVR_READ_WRITE_IMAGE -D DVR_BGRA_VER
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL BuildProgram (10.994900)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL CreateCommandQueues (49.203600)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL Init (790.590500)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL Terminate 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL ReleaseCommandQueues (15.801000)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL CL_CONTEXT_REFERENCE_COUNT 1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL clReleaseContext (7.713500)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	OpenCL Terminate (24.588700)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	AVC Encoder Caps
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	GetEncoderCapsAVC: Init AMF context with DX11
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	GetEncoderCapsAVC: Initing AVC encoder: NV12 (1024x1024)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Color conversion type: -1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	EFC Support: 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Maximum profile: 100
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Maximum level: 52
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Maximum bit rate: 100000000
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	B-frame supported: 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Max Number of streams: 16
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Number HW instances: 1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Max macro blocks per second (Speed): 1215484
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Maximum size: 4096x4096
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Minimum size: 64x64
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max macro blocks per second (Speed): 1215484
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max macro blocks per second (Balanced): 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max macro blocks per second (Quality): 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max FPS at 1920x1080: 150
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	HEVC Encoder Caps
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	GetEncoderCapsHEVC: Init AMF context with DX11
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	GetEncoderCapsHEVC: Initing HEVC encoder: NV12 (1920x1080)
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Color conversion type: 1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	EFC Support: 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Maximum profile: 1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Maximum level: 186
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Maximum bit rate: 2147483647
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	B-frame supported: 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Max Number of streams: 16
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Maximum size: 4096x4096
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Minimum size: 192x128
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max macro blocks per second (Speed): 2073600
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max macro blocks per second (Balanced): 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max macro blocks per second (Quality): 0
Thread Id:5076	2021:02:22-02:34:18	DEBUG	pipeline_component	Cap Max FPS at 1920x1080: 256
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	The DVR Pipline has been pre-loaded on 1 desktops 
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	Remote server stop
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	InGame replay stop request received
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	Gif replay stop request received
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	InGame replay stop request received
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	Gif replay stop request received
Thread Id:5076	2021:02:22-02:34:18	DEBUG	configurations_component	RS Overlay enabled=1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	dvrmanager_component	Display State: 1
Thread Id:5076	2021:02:22-02:34:18	DEBUG	remote_server_component	xInput cannot be cleared: No report
Thread Id:5076	2021:02:22-02:35:18	DEBUG	pipeline_component	gfx8 wa executed for adapter 0 (AVAILABLE)
Thread Id:5076	2021:02:22-02:36:18	DEBUG	pipeline_component	gfx8 wa executed for adapter 0 (AVAILABLE)

There is only one error, and here it is:

 

 

ERROR	pipeline_component	ClearSharedMemoryPixels - SrcExtSharedMemory not allocated

 

 

 

I have tried to uninstall with DDU, tried uninstalling the intel integrated graphics drivers too with DDU, tried to execute a "clean install", I've also tried to sfc but none of that helped.

I am going to try to DDU in safe mode, but I doubt that's gonna do anything for me.

I am running an RX 570

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1 Solution
Seba4316
Adept I

I've found out that before upgrading AMD actually creates a System Restore Point (if enabled). What I've done is simply rollback before I've upgraded the driver and now (not so surprisingly) ReLive is working again.

I am probably never upgrading my drivers ever again. Thanks AMD.

View solution in original post

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1 Reply
Seba4316
Adept I

I've found out that before upgrading AMD actually creates a System Restore Point (if enabled). What I've done is simply rollback before I've upgraded the driver and now (not so surprisingly) ReLive is working again.

I am probably never upgrading my drivers ever again. Thanks AMD.

0 Likes