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Drivers & Software

Journeyman III
Journeyman III

Relive Not Recording Desktop Audio.. Period

So I have an issue I ran into after updating the GPU.
When I use the Corsair VOID PRO headset as my main audio source and start to record (anything) I get no desktop audio playback in my video.
But if I unplug my headset and use just the speakers rather than a headset it will record desktop audio, no problem.

Is there a way I am able to fix this?
Therefore I can game while using my headset rather than recording with audio playing out my speakers and having that loop back into my the microphone recording as I play?

I've never seemed to have any issues with ReLive before.. but now something has changed and I don't know what to do because playing with out a gaming headset but rather through your speakers just for game-play audio is a bit obnoxious.
Especially on the fact of not being able to talk to your friends while you game because their audio loops from the speakers back into the microphone & that gets annoying real quick.

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17 Replies
Esteemed Contributor III

Re: Relive Not Recording Desktop Audio.. Period

Please furnish > INFORMATION REQUIRED WHEN POSTING A QUESTION

In Sound/Playback device...check your default

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Journeyman III
Journeyman III

Re: Relive Not Recording Desktop Audio.. Period

Yeah, I've tried. Both Default Communications Device & Default Device are applied to the headset. (USB Headset Corsair Void PRO).
As of right now the only "work-around" I've gotten was to set it up through my speakers > enable stereo-mix > listen to device via headset but even that loops and delays audio so.. still nothing.

Even trying to fix it Relive is just all around buggy. Half the damn time the overlay don't even work. I'm kinda over it at this point. I'll find another recording software.

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Journeyman III
Journeyman III

Re: Relive Not Recording Desktop Audio.. Period

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Journeyman III
Journeyman III

Re: Relive Not Recording Desktop Audio.. Period

Hey brother i had the same problem and i just fixed it.. i created an account just to reply to this!

Well what i did is on the bottom right when you click on the Sound icon it shows the list of options you have such as monitor headphones or whatever you have connected to in the past.. So what i did is i selected for the audio to come out my desktop recorded a short video and it had desktop audio without microphone (obviously) so then i clicked on the sound icon again and selected my original microphone and WALLAH tested another video and both desktop and microphone audio worked just fine ! Hope i explained this somewhat okay ! basically i selected monitor audio then back to headphone audio and started working for me (:

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Adept II
Adept II

Re: Relive Not Recording Desktop Audio.. Period

This issue has been occuring frequently and, at least for me, it tend to happen with every driver update.

I did look into potential reasons and I did find a single common denominator which subsequently forced a solution that is unsatisfactory. 

The problem is that ReLive automatically defaults to the monitor(s) output, thus if I connect my headphones to a monitor and chose it as default ReLive will record precisely what I hear.

Here's the issue as far as I am concerned:

  • Disabling and/or removing/uninstalling audio devices or changing the default output device won't fix the issue. 
  • There isn't any available (trough user interface) option to remedy this. While there is a setting for designated input device (microphone). I have yet to understand the logic behind that decision.
  • The quality of the sound isn't nearly as good using plug and play devices such as the monitor and thus I find my solution to be ad hoc rather than a remedy

I sincerely hope you will take this issue with the severity it deserves as I have refrained from complaining about it until now in hope that you would bring additional options within the near future and this hasn't happened. 

Even without the issue regarding the sound issue of ReLive recording and streaming I would like more options during the installation or a overhaul of how the driver is setup so not to do any changes to the audio configuration at all. If this is due to the reset of monitor connections to the GPU or actual changes to the system configuration I leave to you to explain.

Please fix this issue, my Vega 64 is pure awesomeness and yet I have to work hard to keep basic features functional, the worst part being the fact that it isn't remotely related to faulty hardware or outdated drivers (the usual corporate go-to with issues like these).

Thank you

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Adept I
Adept I

Re: Relive Not Recording Desktop Audio.. Period

Adept II
Adept II

Re: Relive Not Recording Desktop Audio.. Period

Bow down to me mortals before I, the humble demigod and mud-walker, have solved it

No I do not write my own titles, very much like professional smurf and hobby political commentator Bad Shapéro, I have someone else write my titles for me. 

However, in my quest to solve the issue on a small scale, or resolve my computer in liquid oxygen if I fail, I have been successful. What was it? Well, that's why I'm here. Between using Microsofts own problem-solver and finding issues with undefined variables on the default sound output device (Realtek + Nahimic UAD driver package for the X470 chipset based motherboard) to disabling all AMD sound devices, virii in nature as they are and nearly impossible to remove and disable, all I have left to draw a single conclusion from is the before and after dxdiag documents.

You are more than welcome to root trough them in the search for the answer to the question of life, the universe and ReLive audio recording issues
In this brand new, all revealing DoX, I dress down and leave it all in a plain-text for artists and engineers alike to draw enthusiasm and scientific data from. That way I have done some work but not making it easy for anyone else, thus staying true to the generation Y+X(-²) code of conduct, the Y being represented by the lack of engagement and the reduced X element the work I put on it.

This issue have been plaguing me for 6 months back and forth

And will probably continue. But this is the only time I tried everything that worked before without success. This time it really was broke beyond comparison and nothing I did that worked before (such as the regedit temporary fix) worked ad solum. It was all post ergo sum. Non bonum.

A really strange contender enter the stage

Different from before and wildly missing from discussions regarding issues directly and evidently  connected to issues regarding gameplay, overlay and other problems, is the Corsair service that almost looks legit as a process and comes with the driver for their gaming mice. It occupies a layer as overlay regardless of use by the system and user which causes some confusion in Windows and other software in use of fullscreen or layered graphics drawn/rendered by the GPU. I am not a engineer and have no experience coding opengl, opencl or even drivers (not counting hacking parts of modded linux core components) so I lack the terminology to further explain what I base in part on gut and part on complex language that I am too lazy to find again or remember in full

Without further,.. something something.

http://lunalpha.com/dxdiag/ 

It will be an emtpy folder serving two plaintext files. They are NOT infected with VIRUS or TROJANS AND MALWARE or any JAVA AND PHP-BASED SCRIPTS so you need not worry. If you are worried, you can just ignore the above link. It's not for everyone and you shouldn't accept plaintext bytes from a stranger, strange or astrenged and trolls as you all know.

In all seriousness

This is a very viable theory containing a probable fix since I have read every thread on this forum regarding this issue and have the capacity for understanding the different subjective aspects of an issue that has a wide array of problems and solutions; Some of which works for some but in most cases not all.

None of them worked for me this time
So whatever, if any, might come out of this - within the subjecvtive nature - might lay a clue worthy of taking a look at for Microsoft, Corsair, AMD and MSI developers alike. Perhaps not, so much, consumers though. Unless you posess a deeper understanding than the average user, in which case you are left to your own devices anyhow.

You're welcome

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Journeyman III
Journeyman III

Re: Relive Not Recording Desktop Audio.. Period

I am having the exact same problem, for some reason the radeon relive software just doesnt like my Void Pro headset. This isnt a comment about resolving this problem, more so a stress relief to some people, Ive been trying to figure out how to fix this problem for a while now and quiet frankly i dont think their is a solution. I dont know if the Void Pro is the only headset with this problem or if other headset share this. IF ANYONE know a way to reroute audio through a different program please put it here. Radeon relive excepts nearly any audio output except the Void pro. Again, if you know how to reroute audio at all, tell me.

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Journeyman III
Journeyman III

Re: Relive Not Recording Desktop Audio.. Period

If your are still having the problem. You should try changing audio channel to stereo and disable seperate microphone track. Fixed it for me. MSI Radeon 5700 rx.

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