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Drivers & Software

david224
Adept I
Adept I

Recent driver releases make RX 480 really unstable.

  • AMD Graphics Card
    • RX 480 (MSI Gaming X, bios updated to the latest version available)
  • Desktop
  • Operating System
    • Windows 10 64bit (I also tested everything on Windows 7, no differences)
  • Motherboard + Bios Revision
    • Z97M-PLUS/BR
  • CPU/APU
    • Intel i7-4790k
  • Power Supply Unit  Make, Model & Wattage
    • XFX 650w (don't remember the model right now)
  • RAM
    • 12 GB

    I was having some really bad issues when doing GPU intensive stuff on my PC, like some more demanding games or rendering on SketchUp. The problem war that I had some really nasty frametime spikes every 1.5 seconds or so, periodically like a clock, and when a pushed my card a little further, like on specific things on Shadow Warrior 2 or Monster Hunter or by stress testing it on FurMark, the screen would just go black, with no video signal coming from de GPU, and I had to pull the chord to turn of the computer.
     I've tested my rig with another PSU and yesterday I tested my RX 480 (MSI Gaming X) on a friend's rig, same problems again.
     When I got home, I decided to rollback to 17.1.1 and all the problems I was having are now gone, stress test doesn't screw my PC anymore, no more lag spikes, nothing.
     Needless to say, I found this workaround but I don't want to be stuck in an outdated driver version forever, and the driver issue report link on AMD support page don't work, it just displays "Redirecting to page" forever.
     Is there anything more that I could do to further troubleshoot those issues?

     And I know this may sound cliché or something, but sorry for any bad english above, I have near 0 practice at actually writing in english, so I don't know if I'm screwing it up or not.

    EDIT: Forgot to mention that this issues started more or less a month ago, suddenly. And back then I also had the latest drivers installed, it just started suddenly.

               After much testing, I identified the driver version this issue starts: Crimson ReLive 17.11.1. No driver that I've tested older than this one gives me those problems and all drivers newer that I've tested do

     EDIT 2: Turning "Power Efficiency" on Radeon Settings makes the frametime spikes last longer, the frametimes stay really high for 2 to 3 times the length (visible on the frametime graph).

15 Replies
alleyviper
Elite
Elite

Re: Recent driver releases make RX 480 really unstable.

On MSI forums their support is very helpful to provide the latest vbios for your card, you might try it to see if the situation improves (serial number and current bios upload is required). Also, if it's a OC'd Gaming X model, you might try to temporarily downclock to AMD's 1266 instead of default 1303MHz to see if the situation changes. If so, your card might need a bit more voltage to sustain its pre-oc under latest drivers.

waltc
Miniboss
Miniboss

Re: Recent driver releases make RX 480 really unstable.

If it's of interest, my RX-480 8GB is still running like a top...;)  No problems whatever--latest drivers are fine.  Sounds like you have something else in your system going on.  Good luck!

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david224
Adept I
Adept I

Re: Recent driver releases make RX 480 really unstable.

Forgot to mention, I already updated the card's bios to the latest version.

And about OC and voltages, how can I know how much should I change the voltage? Where I can learn about that?
  Anyway, thanks for the help!

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shadow07
Adept III
Adept III

Re: Recent driver releases make RX 480 really unstable.

It seems like it's a better idea not to install AMD Driver at all...……………..

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pokester
Esteemed Contributor III

Re: Recent driver releases make RX 480 really unstable.

Remember after installing a driver you need to re load any Wattman profile you had set. For instance if you have your power limit maxed as most with RX 480's do to get stability. If you have not done this please do it may help. These settings get returned to default every time you reload the driver or every time the driver hangs. So maybe you just need to load your settings back in?

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david224
Adept I
Adept I

Re: Recent driver releases make RX 480 really unstable.

     I updated to the latest drivers available and I used WattMan to set the frequency of my card to the frequencies of the reference model.
     The problem keeps happening, is there anything that I can do?

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pokester
Esteemed Contributor III

Re: Recent driver releases make RX 480 really unstable.

You won't be able to re-load your Wattman with this 12.2.2 driver. They changed how Wattman works. You will have to start over with your settings.

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david224
Adept I
Adept I

Re: Recent driver releases make RX 480 really unstable.

I am not using custom WattMan settings and I have never used (besides this troubleshooting test).

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pokester
Esteemed Contributor III

Re: Recent driver releases make RX 480 really unstable.

Sorry what you said:

I updated to the latest drivers available and I used WattMan to set the frequency of my card to the frequencies of the reference model.
The problem keeps happening, is there anything that I can do?

Had me think it was an issue recovering your prior settings.

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