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Drivers & Software

Journeyman III

Random system crash when playing Minecraft Bedrock

Operating other applications while running Minecraft Bedrock random cause system crash.
Just playing Minecraft Bedrock without operating any other applications will not cause crash.
After my testing, I found a method that can reproduce 100%:

  1. Start Minecraft Bedrock
  2. Start Windows Terminal (it defaults use hardware rendering, make sure not enable "use software rendering")
  3. Drag window edge of Windows Terminal (adjust window size)
  4. Screen immediately froze and system restarted in a few seconds
  5. WinDbg reports that this crash was caused by dxgkrnl.sys

My system info:

  • CPU: AMD 5950X
  • GPU: AMD 7900XTX
  • Driver version: 24.3.1
  • OS: Win11 23H2 22631.3296
  • All hardware not overclocking

Memory dump file here. If you need more information, please reply me.

2 Replies
Journeyman III

Win11 Insider Preview 26120, AMD Driver 24.4.1, still random system crash when playing Minecraft BE.

Journeyman III

Update: Through multiple tests, I have identified conditions for reproducing this error.

Minecraft BE must disable V-sync both game setting and Adrenalin. If V-sync is only disabled in Adrenaline software, will not cause system crash.

This is very puzzling because disable V-sync is a reasonable behavior, but Minecraft BE does not have a switch to disable v-sync in GUI, so some players disable v-sync by edit Minecraft BE configuration file (this game used to have a bug: enable v-sync would cause extremely high frame latency, even with 144Hz monitor, latency would be too high for play)

Config file path: "C:\Users\USERNAME\AppData\Local\Packages\Microsoft.MinecraftUWP_8wekyb3d8bbwe\LocalState\games\com.mojang\minecraftpe\options.txt", Search "gfx_vsync" and set 1 to 0.