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Drivers & Software

mbmast
Journeyman III

Radion update attempting to install an older version

A custom dialog box appears.  The title is "AMD Software" and in the bottom of the dialog box is the phrase "Keep system up-to-date."  The left side of the dialog box is telling me that I have version 16.15.2211.  It doesn't tell me what software this version applies to, it just states the version number.  The right side shows an arrow pointing down (obviously, to download) and then states that the recommended driver is 15.7.1.  But 15.7.1 must be an earlier version as it's already telling me I currently have 16.15.2211 installed.  Why is it doing this?  Which version do I want? 

And, to be clear, the box makes no mention of what driver it's referring to.  See attached.  This is running on Windows Server 2012 Essentials R2.

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4 Replies
kingfish
MVP

Re: Radion update attempting to install an older version

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mbmast
Journeyman III

Re: Radion update attempting to install an older version

Note that the Windows Device Manager reports that the Radeon driver version is 15.301.1801.1001 but the update tool tells me I have 16.15.2211 installed, further adding to the confusion.

  • AMD Graphics Card
    • AMD Radeon HD 6350
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows Server 2012 R2 Essentials
  • Driver version installed
    • 15.301.1801.1001
  • Display Devices
    • Flatron IPS231 60Hz
    • Flatron IPS231 60Hz
  • Motherboard + Bios Revision
    • Supermicro C7X99-OCE, American Megatrends 1.0a, build 5.6
  • CPU/APU
    • Xeon E5-2640 v3
  • Power Supply Unit  Make, Model & Wattage
    • Supermicro 645W
  • RAM
    • 64GB
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phantomyoda
Journeyman III

Re: Radion update attempting to install an older version

Was there any resolution to this? I am also getting the same message about the driver update to a older version (16.15.2211 currently installed, recommended driver 15.7.1)

I have a AMD Radeon HD 6900 Series (6950), currently running driver 15.200.1062.1004 8/3/15.  When I do try and have it install 15.7.1, it runs the install, says it completes but never actually installs 15.7.1.  

This dialog window opens everytime I restart or turn on my PC.  I even did a clean uninstall and install and it apparently did not update then either. 

Edit: I found this post, New update cannot be installed - Bin64\InstallManagerApp.exe missing., and am going to try the steps there outlined by amdmatt.  

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kingfish
MVP

Re: Radion update attempting to install an older version

It's old problem and it is not going to be fixed. These are Legacy graphics. Either ignore the notice or try one of these ideas > https://community.amd.com/thread/200803 

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