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Drivers & Software

bluetuna
Journeyman III
‎02-17-2020 05:50 PM

Re: My Radeon VII will have the screen go blank and reboot every few hours even as I am posting on line or if the machine is idle.

I believe I have the same issue as you but mine seems to be less frequent. I've tried every version of the 2020 drivers and got a black/blank screen crash on every one. When I use 19.12.1 nothing happens ever, 0 problems. I've also never crashed in a game when using 2020 drivers, it always seems to be sitting idle on the desktop or browsing the internet. Can you do me a favor and try to check in Windows event viewer for bugcheck errors. If you aren't sure how to use event viewer to find these just reply and I'll give you a more detailed explanation.

In my case when the crash happens I see error:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

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hardcoregames_
Big Boss
‎02-18-2020 07:22 AM

Re: My Radeon VII  will have the screen go blank and reboot every few hours even as I am posting on line or if the machine is idle.

bluetuna wrote:

Are you saying you re-installed Windows and that's what fixed it for you?

yes, a full wipe of the SSD and reinstall windows 10 version 1909 and then updated it

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