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Drivers & Software

Journeyman III

Radeon Software not launching

Recently, my drivers for my RX 580 have stopped launching completely. This happened shortly after a strange overscan incident with my monitor. I have a sceptre curved monitor, and out of nowhere, windows became slightly too small for the monitor, and my secondary monitor experienced the same issue plus a zoomed-in display which made it hard to navigate.. There are small black edges around my display, and I was hoping to use my drivers to fix it. I had encountered a similar overscan problem with my tv monitor and fixed it with Radeon software in the past. This time, my Radeon software does not launch, and now my screen is out of shape. Here is a list of things I have tried to fix it.

- restarting computer

-updating computer

-uninstalling current and installing latest drivers multiple times

-updating windows

-rolling back windows

-rolling back the drivers

-changing resolution via windows display settings

if I could please receive support, that would be great.




1 Reply
Big Boss

try DDU in safe-mode and clean current driver
install latest driver from AMD website (dont use auto-detect)

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS