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Drivers & Software

Journeyman III

Radeon software freezing and not recongnizing games


My radeon software is freezing after mroe than 30 minutes of play. I can't bring it up to see the statistics.

Also it is not recognizing that I started playing some games and it is also catching my razer sinapse as a game.

How can I solve these problems?

2 Replies

Uninstall any version of Adrenalin 2020 (19.12.2/19.12.3) and install Adrenalin 2019 19.12.1.
Adrenalin 2020 19.12.2/3 are not useable and are unstable based on my testing.
See: Do you like the new interface of Adrenalin 2020 Edition? 
I think Adrenalin 2019 -> Crimson Drivers have a much cleaner and easier to use Driver UI/GUI.
You also have Global FRTC which is needed for Radeon Chill.
It does not have Boost but you miss nothing.
The Game Advisor produces sensible results and can be controlled by the user (i.e. turned on and off).

The Radeon Overlay is easier to use and you can even control Wattman with it.
The Radeon Performance Overlay sort of works. It cannot report CPU utilization on Ryzen 2700X (broken, reported, fixed, now broken again) , and often cannot even report FPS.
If you want to track your game play time you can always use this:
Gameplay Time Tracker - video game usage is under control!

There are other alternatives which you can find easily on the internet.

Not applicable


After much testing with the 19.12.3 driver, any game would crash out if you idle ingame (basically afk)

Seems to be voltage related going into some sort of powersaving mode. (Powerplay)

I'm going to overvolt the lowerend limit to the GPU and see if that may help?

Sick of AMD using their customers as test benches.