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Drivers & Software

gilbert
Journeyman III

radeon software desinstallation

Hello

My computer runs Windows 10.

I started the desinstallation of Radeon software but it keeps on running at 0% and never stops. What can I do?

Regards

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8 Replies
goodplay
MVP

Re: radeon software desinstallation

How/where are you uninstalling driver/software from, some more INFORMATION REQUIRED WHEN POSTING A QUESTION may help someone offer suggestions.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
gilbert
Journeyman III

Re: radeon software desinstallation

My computer is an Acer Aspire V5 with Windows 10.

The version of AMD software is "19.5.2".

I opened the Windows parameters window, went into the applications list. There I found the "AMD software" entry. There is a "desinstall" button. The AMD Radeon window opened, saying that the desinstallation process runs and showing the progress.

The progress stays forever at 0%.

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technical_folks
Adept I

Re: radeon software desinstallation

Use DDU (Display driver uninstaller) to remove the drivers, as software are bundled with the graphics driver, once you uninstalled the graphics driver, the software will automatically removed.

gilbert
Journeyman III

Re: radeon software desinstallation

If I uninstall the graphics driver, will my computer still work correctly?

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kingfish
MVP

Re: radeon software desinstallation

You may be trying to install the wrong driver...who knows? https://community.amd.com/thread/196209 

AMD graphics card?

Processor/APU ?

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gilbert
Journeyman III

Re: radeon software desinstallation

In fact I wanted to desinstall because everything went wrong in my computer after an update from AMD of the Radeon software.

I started the desinstallation and had to kill it with the task manager after hours at 0% progress.

I finally made a system restore at a previous point to make my computer work correctly. I had to do the AMD software update again and this time everything seems to work fine.

Thanks to all for your help!

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herve-ch
Adept I

Re: radeon software desinstallation

"desinstall" = uninstall for those who did not understand

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gilbert
Journeyman III

Re: radeon software desinstallation

Yes, I meant uninstalling, sorry for my bad english.

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