Good day everyone,
I just got the XFX 6800 XT MERC the other day and I am noticing the Radeon Software doesn't stay running for very long. I have even reinstalled it. Here is the event log info for it:
Faulting application name: Radeonsoftware.exe, version: 10.1.2.1829, time stamp: 0x5fda8aa8
Faulting module name: Qt5Core.dll, version: 5.14.1.0, time stamp: 0x5e6f5e90
Exception code: 0xc0000005
Fault offset: 0x0000000000004146
Faulting process id: 0x2128
Faulting application start time: 0x01d6ea772bef540b
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Qt5Core.dll
Report Id: 6b9900f2-9c70-426b-ac52-36a3467af919
Faulting package full name:
Faulting package-relative application ID:
Computer Type: Desktop
GPU: 6800 XT
CPU: RYZEN 7 5800X 8 CORE 16 THREADS
Motherboard: MSI MPG X570 GAMING PLUS
RAM: 32GB CORSAIR VENGEANCE RGB PRO 3200MHZ CL18
PSU: CORSAIR RM850X FULLY MODULAR
Case: PHANTEKS P500A
Operating System & Version: WINDOWS 10 EDUCATION19042
GPU Drivers: 27.20.14501.33001
Chipset Drivers: 2.10.26.336
Background Applications: Doesn't matter
Description of Original Problem: AMD Radeon Software crashes upon launching it. See above for Windows log details.
Troubleshooting: I have tried rebooting and reinstalling. No luck. I know this card is fairly new, so maybe it's that.
The Radeon software worked for about 1-2 days, then stopped working yesterday morning.
Do I need to use DDU to remove the software and reinstall it? I feel like I shouldn't have to do that.
Also, I am having no issues USING the card - gaming. I mainly play World of Warcraft - haven't delved into many other games yet. I just built this machine a week ago.
Any help would be greatly appreciated.
I was this close to building a machine with an Intel 10th gen and 3080 (if I could get one - I rolled the dice when Best Buy had both 6800 XT and 3080s pop up - I chose the AMD path).