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Drivers & Software

Adept I

Radeon Software closes itself after opening

I can't use or update my Radeon Software because it just closes itself automaticly after opening.


I made a GIF showing the issue:

Is there a way to fix this without deinstalling all drivers?

It should currently be version 21.8.2


1 Solution

I changed nothing and it is working now again. No idea what was wrong. 

View solution in original post

5 Replies
Adept I

I get following error in the event log:

Name der fehlerhaften Anwendung: Radeonsoftware.exe, Version:, Zeitstempel: 0x6125776e
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.19041.789, Zeitstempel: 0x2bd748bf
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000007286e
ID des fehlerhaften Prozesses: 0x213c
Startzeit der fehlerhaften Anwendung: 0x01d7d546902d1283
Pfad der fehlerhaften Anwendung: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\ucrtbase.dll
Berichtskennung: b7b0a712-140f-49dc-8746-1ca64c08662d
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 



You should read and supply the info required, what you have posted is useless without the other info.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..

I am using Windows 10 with an Ryzen 5 1600X, an RX 580.

What information would you need to help me?


I changed nothing and it is working now again. No idea what was wrong. 

Journeyman III

Same issue here, tryed reinstall, older version, latest version, and now im with driver only because Radeon Soft crash and try to self-reopen multiple time while gaming