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Drivers & Software

zhutwo
Adept I

Radeon Software 20.12.1 "Custom Color" resets on game exit

A little known feature is that having "Custom Color" ON with "Color Temperature Control" OFF lets the GPU read data about the monitor's colour space over the HDMI/DP connection, and adjust the color output accordingly. This allows wide-gamut displays that don't have sRGB clamping to correctly display sRGB content without the need for ICC profiles (or in apps where they aren't supported, ie; most games). It's an awesome feature that saved me from having to return the Dell S2721DGF that suffered from incurable over-saturation without.

The problem is that after exiting any fullscreen game, the setting is reset to OFF. Sometimes the UI resets to OFF, and other times the UI still shows the ON setting, while the feature itself is clearly disabled. I've done some testing and have found that it doesn't matter if the game's profile uses Custom Color. When exiting the desktop, the global setting is always reset to OFF.

NOTE: This issue existed on previous versions as well.

16 Replies
benman2785
Big Boss

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

what HW do you have?
latest Win10 version?

i use Win10 20H2; 20.12.1; R7 2700X + RX580 4G + X370 and dont have that problem ;)

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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zhutwo
Adept I

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

Are you using it in the same manner as I am? Custom Color ON, but crucially Temperature Control which defaults to ON, is OFF?

Win10 1909

20.12.1

3700X on X570

RX5700

Monitors are connected via DisplayPort. No ICC profiles active.

I don't see why hardware should matter for this though.

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benman2785
Big Boss

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

Hi,

yes i use custom color on and temp off
but i also have icc profiles loaded

btw - update your windows to 20H2 - as 20.12.1 works best with it ;)

if update is not resolving issue - clean old driver with DDU and install again

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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zhutwo
Adept I

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

Did both, no dice. Really think it's something on the software end that I can't do anything about. In any case even if there was some specific step that fixes it, I'd say the fact that it doesn't work as is makes it a bug.

Since I can't edit the OP, I'll have to mention here that it takes a few seconds after exiting the game for the feature to reset. I've recorded a video of this in order to be of help to any AMD Staff: https://streamable.com/u5xuud

I also tested this on both my monitors to rule out anything related to one specific display.

bostonjunk
Adept I

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

Bumping as I get the same issue

TacoEarthSociety
Journeyman III

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

i also have the same issue. bump

seanpa98
Journeyman III

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

Have exactly the same problem for months now, please fix it!

zhutwo
Adept I

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

Issue still persists on 21.3.1

Video link again for visibility:

https://streamable.com/u5xuud

zhutwo
Adept I

Re: Radeon Software 20.12.1 "Custom Color" resets on game exit

EDIT: double post

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