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Drivers & Software

smeker
Journeyman III

Radeon Settings resetting and deleting game profiles

i5-3570k

8GB RAM

Sapphire Radeon R9 280x 3GB Dual-X

Win 8.1_64bit

Crimson 16.5.2.1

Radeon Settings is resetting and deleting my game profiles.

After installation game profiles look like in picture 1.

Then I add some games and turn on the FRTC - picture 2.

But when I restart the computer game profiles are reset and revert to picture 3.

Is there a way to turn off automatic game scanning in profiles so that they don't reset and dissapear?

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5 Replies
amdmatt
Community Manager
Community Manager

Re: Radeon Settings resetting and deleting game profiles

I was not able to reproduce this behaviour on my system.

Can you using DDU to remove the AMD drivers? Perform a clean installation of 16.5.2.1, disabling your antivirus before you run the installer. Restart the system and see if the same behaviour occurs.

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smeker
Journeyman III

Re: Radeon Settings resetting and deleting game profiles

OK so:

I uninstalled everything via AMD Install Manager. Restarted.

Run AMD Cleanup Utility. Restarted.

Run DDU. Restarted.

Disabled AV. Run Crimson 16.5.2.1 installation. Restarted.

Set the custom game profiles. Restarted.

No go. Game profiles still being reset to default and deleted after each system restart.

Have no clue why.

Update:

Downloaded the latest 16.5.3 drivers.

Did a clean install.

Still no go. Still resetting.

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amdmatt
Community Manager
Community Manager

Re: Radeon Settings resetting and deleting game profiles

Okay, please submit a full bug report here.

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smeker
Journeyman III

Re: Radeon Settings resetting and deleting game profiles

Already did.

Do you know where Radeon settings stores game profile information?

Because I've noticed that despite running AMD cleanup utility and  DDU game profiles retain the 60FPS FRTC that was set in the previous drivers.

Maybe there's some kind of problem?

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amdmatt
Community Manager
Community Manager

Re: Radeon Settings resetting and deleting game profiles

DDU removes everything on my system, including game profiles and FRTC settings. AMD Cleanup utility does not. This looks like an issue specific to your system.

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