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Drivers & Software

PastTheKnown
Adept I

Radeon RX 6800 XT causing crashes on my computer with every game and most applications

I've just put together my very first PC build and I have been opened up into the world of PC problems. Most were not too hard to figure out and fix. But as soon as I installed my brand new Radeon RX 6800 XT, it worked fine at first and the graphics were great. I had followed installation instructions to the "T" and was enjoying the experience. But about an hour into testing out my games and apps, my graphics card began crashing. Everything I did either didn't do a thing or only fixed the issue for a few minutes before it began crashing again. I even tried taking out the entire GPU and deleting/uninstalling the drivers with a DDU, then reinstalling everything step by step and the crashes are just as relentless as they were before. I've been too busy to try and really fix it until recently and now that I have the time, I've been stressing over this card I paid nearly $700 for and I've lost my patience. I've begun contacting support and was led to this page and it pains me to see that many others are having the same issue with the same and better cards than the one I have. If anyone has any suggestions that I might have not tried yet, I'm all ears at this point.

CPU: AMD Ryzen 7 5700G

Motherboard: Micro-Star International B550 GAMING GEN3

GPU: AMD Radeon RX 6800 XT / AMD Radeon(TM) Graphics

Storage: Sabrent Rocket 4.0 2TB

RAM: x2 G.Skill F-4-3600C18-32GVK DDR4

PSU: AresGaming Black Cube 1000W

Windows10

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8 Replies

For someone to offer suggestions it would be helpful to know make/model of all components & OS.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

I updated my post. Also I was working with AMD on this issue and at this point they believe it is a bad GPU, in which case I need to contact XFX to take advantage of the warranty to replace the bad card.

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Are you sure Windows is not overwriting the AMD drivers?

Ryzen 7 7700X, MSI MAG X670E Tomahawk Wifi, Corsair DOMINATOR® TITANIUM RGB 2x16GB DDR5 DRAM 6000MT/s CL30, AMD Radeon RX 7900 XT, Corsair HX Series™ HX1000, Corsair MP600 PRO NH 4TB
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I've uninstalled and reinstalled the drivers so many times. I have no idea really

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mvrco_ac
Adept I

you could try what've i've seen on youtube and its been working so far , I uninstall all the drivers with DDU and installed the AMD Software: PRO Edition instead of Adrenalin Edition and did not update the drivers on it so running on 22.Q4 drivers

 
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I have already tried all of that but unfortunately, I have run into the same issues. it'll fix for a maximum of a couple of minutes before crashing again.

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PSU is Tier F https://cultists.network/140/psu-tier-list/

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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it could be a factor but I personally think it's an amd thing and their drivers or the chip itself because i have a XPG Core reactor PSU 850W and been having the same issue

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