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Drivers & Software

Adept I
Adept I

radeon rx 5700 xt crashes

Bought new PC including
Motherboard Asus Tuf Gaming x570
CPU AMD Ryzen 7 3800x
x2 8GB RAM DDR4
GPU ASUS Tuf Gaming Radeon RX 5700 XT OC
250 GB SSD
PSU Chieftec Navitas 650W
I have crashes in every game i play (The Ekder Scrolls Online, Half-Life Alyx, DOOM Eternal, Warhammer Vermintide II, Monster Hunter: World, Assasin Creed Odyssey) (get black screen then system reboot). the only game in which there are no crashes is Dota 2.
Sometimes i get crash in 30 seconds of play, sometimes it take 30 minutes.
I have 60-200 FPS in games on Ultras or High settings but system crashes always
I'm sure it's becouse of drivers, doesn't looks like i get bad graphic card
When i slot back my GeForce 1050 Ti the crahes are gone and everything is fine.
I tried reinstall Windows
I triend different versions of drivers v19.11.1, v20.2.2, v20.3.1
I used DDU to clean drivers before installing the next one version of drivers

12 Replies
Adept I
Adept I

Re: radeon rx 5700 xt crashes

Try driver 19.12.1. They are the most stable for me

Adept I
Adept I

Re: radeon rx 5700 xt crashes

Got the same graphic card:

Didnt work for me until Driver v20.2.1 released

But Driver v20.2.2 crashes again...also 20.3.1...

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Journeyman III
Journeyman III

Re: radeon rx 5700 xt crashes

I am facing the exact same issue 

Motherboard MSI TOMAHAWK B450
CPU AMD Ryzen 5 3600X
16BGB RAM DDR4
MSI ARMOUR RX 570
250 GB SSD 

PSU Crosshair VS 550 

Tried all the things fresh installed windows twice tried several drivers with DDU but still same issue , I am pissed 

Man try Driver version 17.4 at least I can play some games 

If any one finds a solution kindly let me know 

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Adept I
Adept I

Re: radeon rx 5700 xt crashes

Nevermind. It worked once...after restarting the game it crashed right away...

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Community Manager
Community Manager

Re: radeon rx 5700 xt crashes

Can you share a picture of the inside of your case?

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Adept I
Adept I

Re: radeon rx 5700 xt crashes

KI-m6rc1YAI.jpgoSsMWSWvIvo.jpg

sure

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Adept I
Adept I

Re: radeon rx 5700 xt crashes

Also it should be noticed that by playing Half-Life: Alyx i got two system crashes with black screen in 11 hours, in DOOM eternal i got 1 crash in 20 hours, in DOTA 2 i still have no crashes
The games like The elder scrolls online and monster hunert:world and varhammer: vermintide 2 can't be played more than 30 mins without system crashes. On average the elder scrolls online crashes after 3 min of play.
Monster hunert:world and varhammer: vermintide 2 crashes after 20 min of play
Assassin Creed Odyssey have no system crash. There is just a game crash without system rebooting after 5 min of play.
Also i played Metro Exodus and there is no crashes for 2 hours
Civilization VI have NO crashes too in 2 hours
Pavlov VR no crashes in more than hour of play
Hot Dog, Horseshoes and Hand Grenades no crashes in more than hour of play
Beat Saber no crashes in more than hour of play

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Community Manager
Community Manager

Re: radeon rx 5700 xt crashes

Are you running one cable for your PSU > Graphics card? That could cause an issue.

Please use a separate 8 pin cable and a separate 6 pin cable to connect to the graphics card. 

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Adept I
Adept I

Re: radeon rx 5700 xt crashes

it didn't help

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