Radeon Pro WX2100 (driver?) causing system freeze or auto-restart
I bought a Dell Precision 3450 workstation with the Radeon Pro WX2100 graphics card last August. End of Dec/beginning of Jan the pc started freezing shortly after starting or, doing an auto-restart shortly after start. After a couple or many restarts the pc eventually will function as normal. Once it's been working fine for 5-10 minutes it never freezes. I believe all this started to happen after a system update but I am not certain. I tried all manner of things to cure the problem including windows reinstall and system reinstall. The only thing that prevents this freezing is to disable the device. If I enable the device after starting that sometimes causes a freeze as well.
I have tried to update the drive but windows says I am running the correct driver and won't update. I have disabled the auto-update driver setting in windows (10).
Anybody have a suggestion as to what might be causing this? If it does need a different driver installed, how can I force an install when windows won't let me?
Have you contacted DELL Support line? Your first point of contact would be DELL.
I have no information at all to start debugging the issue, you didn't even bother to mention the OS and driver used.
Please provide an AMDZ Report
AMDZ Report - Please extract the amdz-v311.zip available from https://we.tl/t-rqFTqFJ2nF - Run amdz.exe file as an Administrator - Select “Save All“ and “TXT“ as the output format - Click on the blue button to save the report - The .txt file will be saved in the same folder where you extracted the zipped file