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Drivers & Software

elstaci
MVP

Re: Drivers not working on my PC. What's happening?

I checked all the HD 76xxM series drivers for Windows 10 and they all seem to be the same. You can download it from here : AMD Radeon™ HD 7610M Drivers & Support | AMD

As georges​ stated they are Legacy which means that AMD doesn't support these GPUs with updated AMD Drivers. These are the last two Drivers from AMD Support.

One is BETA and the other is Windows Qualified.

If you have a Laptop and it has this Driver installed than you have the latest driver for your GPU card.(2105/2016).

ricardojrs
Adept I

Re: Drivers not working on my PC. What's happening?

Sem Título.png

Okay so, when i enter this AMD Radeon HD Drivers & Support, i find a list of all this drivers. I suppose it is the one i highlighted in red, but there are two drivers in there. wich one i download?

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kingfish
MVP

Re: Drivers not working on my PC. What's happening?

You only download/install one of them. Look at the dates.

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ricardojrs
Adept I

Re: Drivers not working on my PC. What's happening?

Okay.

Among those two, i downloaded the latest.

ricardojrs
Adept I

Re: Drivers not working on my PC. What's happening?

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Can you tell me if i have the latest Drivers installed?

This is the uploaded image that you asked of my SPECCY.

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elstaci
MVP

Re: Drivers not working on my PC. What's happening?

The driver you have installed was installed by Windows Update which is newer than the one AMD Download has for your GPU card. It is best to use AMD Driver (15.7.1) instead of Windows Update.

According to Softpedia Download, the AMD Driver you have installed now is said to be Alpha Driver Download AMD Catalyst Graphics Driver 15.201.1151 64-bit for Windows 7 64 bit, Windows 8.1 64 bit, W... .

AMD CATALYST DRIVER FOR WORLD OF WARSHIPS FOR WINDOWS:

- This alpha driver contains day one support for World of Warships for the selected products listed. This driver also resolves a crash some users may experience when using those products with this game.

Package Contents:
- ​​​AMD Catalyst Display Driver version 15.201.1151

The BETA should be newer than the driver you have installed now. So see how it works, if not download the Windows Qualified Driver 15.7.1 and install that and see if it works better.

Make sure you don't have Windows Update the AMD Driver after installing it. Then you will be back to square one.

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ricardojrs
Adept I

Re: Drivers not working on my PC. What's happening?

Brother, don't get me wrong, but am giving up at this point. I really don't understand all terminology that you guys use on describing stuff, i can't get none of this in the sense that it get's more confusing as time passes. I don't understand half of your's explanation on when and were i have to do things in order to do other procedures the right way. In the end, since i can't get the grip of all information, am not feeling confident on trying anything, because am afraid of messing things up, and leaving it in a worst state that currently is. With that being said, you guys probabily think that i must be really slow or extremely dumm or something, but am just being honest. I'm going to have to sort out this problem somehow in a different fashion.

Still, i really appreciate all of your efforts on helping me.

Regards to all of you

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elstaci
MVP

Re: Drivers not working on my PC. What's happening?

If you don't feel comfortable installing and uninstalling the AMD Drivers. Then see if you can find someone else to do for you.  Just download both drivers from AMD Link, the 15.7.1 (2015) and the BETA (2016) so whoever helps you will have the correct drivers  for your laptop.

You got to realize you have an old Pre-Windows 10 laptop.

I can sympathize with you. If I don't feel comfortable in doing something regarding computers,  I generally won't do either, unless I have no choice or find someone else to help me. That is the only way you are going to learn computers.

IF DECIDE TO TAKE A CHANCE THEN:

Follow kingfish​ advice from his previous comment:

Clean Install AMD Graphics Drivers

You must disconnect from the internet until you have finished uninstalling/installing the AMD graphics. Disable it or pull the ethernet cable. After you have downloaded the correct AMD driver and DDU...you do not need the internet to install them. This prevents Microsoft from trying to install any driver when you are rebooting.

Just download the BETA AMD Driver from the link and install that. Make sure you have your laptop disconnected from the internet when you install the BETA driver.

After installing see if it works to your satisfactions If not, uninstall the BETA and install the other AMD driver from the AMD Download and see if works better. (internet disconnected).

Post back after if you to install it yourself.

ricardojrs
Adept I

Re: Drivers not working on my PC. What's happening?

Alright brother, thanks.

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