I am facing this great deal of uncertanty on what is happening on my Photoshop software. I cannot use certain brush presets on the software that i mentioned. Having noticed that, i immediatly contacted ADOBE costumer support, and after a while investigating my specific situation, they asked me to send them, a NFO file from my PC. After that, they also asked me to check the version of my software, in order to deliberate if my AMD Graphics, is compatible with the software version. They concluded that my AMD graphics is not updated accordingly to the software, so they advised me to update my AMD graphics Drivers. I can't find the specific driver that i need to update in the Drivers Section Download.
I honestly don't know how am i going to solve this, i don't even know if i most likely going to have to by a new one.
My Drivers info - AMD Radeon HD 7600M Series com os drivers 15.201.1151.1008
I appreciate all the help.
Message was edited by: Matt B
Please...you are giving no useful information. Example..you have a laptop. APU?
Describe your system:
If you have a laptop, you must update the APU driver which also updates hd 7600m unless you have an Intel CPU/APU installed. If you have an Intel CPU/APU there are HD 76xxm drivers. Need to know specific GPU card you have installed?
Need to give your computer information for further help: INFORMATION REQUIRED WHEN POSTING A QUESTION .
You're right, i apologize for not making this easy to help. I am new to this forum and i didn't realize the question was not that specific. I'll try to put all the information i can.
- Toshiba Modelo do sistema SATELLITE L850-1PC
- Microsoft Windows 10 Home - 64bit
- Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, 2601 Mhz, 2 core (s), 4 Processor (es) Logic (s)
- 8 GB RAM
- AMD Radeon HD 7600M Series - drivers 15.201.1151.1008
That´s everything that i know.
First read this and update the Intel graphics drivers > Laptop graphics update...How to
You have the HD 7670 M graphics.. these are the last/correct drivers > AMD Radeon™ HD 7670M Drivers & Support | AMD
You must disconnect from the internet until you have finished uninstalling/installing the AMD graphics. Disable it or pull the ethernet cable. After you have downloaded the correct AMD driver and DDU...you do not need the internet to install them. This prevents Microsoft from trying to install any driver when you are rebooting.
Here is the Satellite L850-1PC Support for your laptop from Toshiba Support: Support – Business PCs - Toshiba
See if your laptop has the latest BIOS installed (this is for Windows 10):
|22/01/2014||BIOS Update||Toshiba||OS independent||6.80-WIN||World Wide|
|05/06/2013||Online Product Information||Toshiba||OS independent||1.0||World Wide|
|09/03/2018||PC Health Monitor||Toshiba||Windows 10 - 64 Bit||5.02.02.6400||World Wide|
Windows 8.1 x 64 Display Drivers:
|09/02/2015||Display Driver||Intel||Windows 8.1 - 64 Bit||10.18.10.3308||World Wide|
|03/02/2014||Display Driver||AMD||Windows 8.1 - 64 Bit||13.151-130819a||World Wide|
Intel Management Engine Interface for Windows 8.1 x64:
|11/10/2013||Intel Management Engine Interface||Intel||Windows 8.1 - 64 Bit||126.96.36.1993||World Wide|
General Discription of your Laptop: