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Drivers & Software

haitheagamerx
Journeyman III

Radeon HD 7470M driver error

I have a HP ProBook 4330S with a Intel CPU and AMDRadeon HD 7470M.

When I install the AMD Driver with the autodetect tool, I get bluescreen.

The error on the bluescreen says "Driver stuck in infinite loop".

Does anyone know how I can solve this issue?

It has Intel HD Graphics 3000 as well, so dual GPU's.

I could really need some help with this.

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5 Replies
kingfish
MVP

Re: Radeon HD 7470M driver error

What OS

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amdmatt
Community Manager
Community Manager

Re: Radeon HD 7470M driver error

As above, please provide more information so we can help you.

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haitheagamerx
Journeyman III

Re: Radeon HD 7470M driver error

I am using Windows 7 Enterprise x64

System specs:
-8GB DDR3 SO-DIMM

-Intel Core i5 2410M

-Intel HD Graphics 3000 + AND Radeon HD 7400M Series

-600GB 7200RPM SATA 6Gbps HDD

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amdmatt
Community Manager
Community Manager

Re: Radeon HD 7470M driver error

Please try manually downloading and installing the latest drivers for your 7400m here.

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kingfish
MVP

Re: Radeon HD 7470M driver error

Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics should be the current version. Go to this Intel link and use the Intel Driver Update Utility to find the latest graphics driver for your laptop. Download and save it to your desktop.

https://downloadcenter.intel.com/default.aspx

Download the correct AMD drivers to your desktop > http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows 7 - 64

Now delete the Intel drivers from your computer using 'uninstall a program' in the computer control panel.

Uninstall the AMD drivers from your computer using the 'uninstall a program' in the computer control panel.

NOTICE IMPORTANT AMD DRIVER UNINSTALL:******

******Computers with Intel processors select 'express' uninstall all AMD software including the install manager.

******Computers with AMD processors custom uninstall the AMD graphics driver and Catalyst Control Panel only.

Reboot.

Note: All anti-malware/anti-virus/anti-anything should be disabled during driver installation.

Install the Intel drivers...reboot

Install the AMD drivers...reboot

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