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Drivers & Software

superstu
Adept I

R9 390x won't boot with driver later than Crimson 15.11

Hi All. 

I've spent months trying to update my drivers past 15.11 but every time I do the drivers install, reboot and then nothing.. Blank screen, no boot, no signal. I then have to boot without the GPU plugged in, run the AMD cleanup utility in safemode and manually install the driver before restarting right back to where I am now.

Has anyone found a fix for this as I see a lot of people running R9 390X without issue on Windows 10.

Thanks all for your time

 

Operating System
Windows 10 Pro 64-bit
CPU
AMD FX-8350 30 °C
Vishera 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard
ASUSTeK Computer INC. M5A78L-M/USB3 (AM3R2) 42 °C (Latest firmware)
Graphics
C27F591 (1920x1080@72Hz)
8192MB ATI AMD Radeon R9 390 Series (HP) 38 °C (R9 390X)
Storage
465GB Seagate ST500LT012-1DG142 ATA Device (SATA ) 32 °C
223GB SanDisk SDSSDHII240G ATA Device (SATA (SSD)) 34 °C
931GB Hitachi HDT721010SLA360 ATA Device (SATA ) 34 °C
465GB Western Digital WDC WD5000LPVT-24G33T1 ATA Device (SATA ) 28 °C
Optical Drives
No optical disk drives detected
Audio
High Definition Audio Device

PSU 

Cooler master 700W

10 Replies
mstfbsrn980
Grandmaster

Thanks for the speedy suggestion. I’ll check my update list when I get home from work and if not I’ll give it a go and feedback. Thanks a lot

Get Outlook for iOS<https://aka.ms/o0ukef>

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superstu
Adept I

So I installed 18.3.4.  Worked a treat, thanks alot for that one. Warcraft still says that I have out of date drivers but at least this one is stable and running smoothly so far.  Thanks again for that.

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AMD PCI Bus driver may be corrupting your system. 

ACPI\PNP0A03
ACPI\PNP0A08

Turn off driver update for these hardware IDs with gpedit.msc. Then try latest display driver. Will the system start?

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Tried this. Unfortunately didn’t work. Restoring back to 18.3.4. Thanks for the suggestion.

Get Outlook for iOS<https://aka.ms/o0ukef>

So system restore wouldn't get past 'restoring registry'. Managed to get back to 18.3.4 via amd cleanup and v15 manual driver installation because for some reason I can't bypass that step and now radeon settings won't work popping up with this cnext error. I'm thinking it's time to buy a new graphics card even though this thing is powerful enough to run everything I've thrown at it.

 pastedImage_1.png

It's a damn shame.

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AMD Cleanup Utility | AMD  Try this and install the driver again. 

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Didn't want to risk a dead PC again until an update sneaked its way in somehow. 

Anyhoo. I can confirm the cleanup utility and a fresh install of drivers doesn't work. Thanks for the suggestion though.

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superstu
Adept I

Turns out that the root cause may be my motherboard - asus m5a78l-m/usb3. 

Going to get a new motherboard that was brought out after Windows 10 and hopefully that'll sort out the issue. Until then I'm back to win 8.1 without dx12

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duijckaerts
Adept I

Spent quite some time struggling with the same. I came to the conclusion that there is an issue with the stock BIOS for HP's AMD R9 390X causing the driver install to fail and the system to hang.

I have created a custom BIOS for the AMD R9 390X HP OEM. I used an XFX BIOS (XFX.R9390X.8192.150612.rom) and updated fan and other settings to be equal to the original HP one.

I have flashed it and the GPU is working fine now. AMD drivers were updated to the latest version "Win10-Radeon-Software-Adrenalin-2020-Edition-20.5.1-June10", 27.20.1017.1011.

A link to the modified ROM below. Use at own risk.
HP AMD Radeon R9 390X 113-C67132-104 - fixed

Output from GPU-Z:

GPU-Z.png

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