Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

R7 M360 Low FPS Since Updating AMD Drivers

Hi, I've got Radeon R7 M360 and I'm fairly bad at downloading new drivers. Recently someone mentioned it to me and I updated from version 15.5ish to the most recent version. Ever since things have been breaking and games are unplayable, everything from pubg and overwatch to something fairly simple like Kingdom: New Lands, I'm apparently only getting 1 fps. As well as this, I can no longer open AMD Radeon settings, I'm not really sure what's going on here, so any help would be grand. Is there something I'm missing or at least a way I can revert back?


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

6 Replies

Use Device Manager to roll back to the previous version that was working.

Radeon™ Software Help Center | AMD


I only see the option to update to the latest drivers and apparently I have the latest.


You don't have this ?


Unfortunately not Untitled.png

I tried reinstalling 17.12.1 but it keeps coming up with error 1603


So there can be any number of things wrong, any way I can narrow it down?

Here's a log from the last failed reinstall of 17.12.1, any clues here:

      Install Manager

      Installation Report

      01/21/18 19:40:08

      Hardware information

            NameAMD Radeon(TM) R7 M360

            ManufacturerAdvanced Micro Devices, Inc.

            Device ID0x6900

            Vendor ID0x1002

            Class Code0x038000

            Revision ID0x81

            Subsystem ID0x3824

            Subsystem vendor ID0x17aa

            Other hardware

      Existing packages

            AMD Problem Report Wizard

            AMD Settings

            AMD Settings Branding

      Packages for install

      AMD Display Driver

            Final Status:Fail

            Version of Item:23.20.15002.11

            Size:90 Mbytes

      AMD Settings Branding

            Final Status:Success

            Version of Item:1.00.0000

            Size:1 Mbytes