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Drivers & Software

Adept I
Adept I

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

So I am lucky my system restore is at a point with the GPU disabled via device manager because I just enabled it and it crashed during a youtube video... And then proceeded to come up with a new error on startup: BAD_SYSTEM_CONFIG_INFO

So now... I don't know lol, going to try and update the driver a couple more times, still need to try some from 2018 - 2019

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Adept III
Adept III

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

Ok. As jakarias‌ mentioned above his GPU, so on my current Windows 8.1 OS, i installed multiple GPU monitoring apps (MSI Afterburner, GPU-Z, microsoft process explorer etc)

But i keep seeing, some sensors/readings greyed out. Temp i get is in mid 60s when i play 'The Forest'. 

Sometimes, i see 'Display driver has stopped' error returning with screen flickers too similar to some of above comments.

Now, i m looking forward to install Windows 1909, hoping that i might get the 'right' AMD driver

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Journeyman III
Journeyman III

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

bro i think downloading older driver makes it worse doesnt it...like thread stuck in device driver is caused by old/ buggy or incompatible drivers so older ones will make it worse..if not tell me so i start trying older stuff even though i have already

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Journeyman III
Journeyman III

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

and i m installing 2004 version...hope it fixes it if not i m waitn on pokerstar to answer me if older drivers make the bsod worse or not..love u bruv please if u find any breakthrough(unfitting word excuse my spaghetti) tell us

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Adept I
Adept I

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

No progress, I found a lot of information on the AMD subreddit though. I'm going to update the bios but if that doesn't work I'm baking the GPU.

Nothing lasts forever, especially if it is overused. I would say we have over a 95% chance it's just the GPU getting old. You should get a new one. If it was a laptop go get a desktop PC for gaming and keep your laptop for light use.

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Adept I
Adept I

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

Spent quite some time struggling with the same. I came to the conclusion that there is an issue with the stock BIOS for HP's AMD R9 390X causing the driver install to fail and the system to hang.

I have created a custom BIOS for the AMD R9 390X HP OEM. I used an XFX BIOS (XFX.R9390X.8192.150612.rom) and updated fan and other settings to be equal to the original HP one.

I have flashed it and the GPU is working fine now. AMD drivers were updated to the latest version "Win10-Radeon-Software-Adrenalin-2020-Edition-20.5.1-June10", 27.20.1017.1011.

A link to the modified ROM below. Use at own risk.
HP AMD Radeon R9 390X 113-C67132-104 - fixed

Output from GPU-Z:

GPU-Z.png

Adept III
Adept III

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

duijckaerts‌ mate, you just gave me some HOPE. I'll definitely try it! 

b.t.w sorry for late reply!

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Adept I
Adept I

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

mlrs, just so that you are aware. I responded to jakarias who had issues with the HP OEM AMD Radeon R9 390X card in an HP (Omen) machine. I have created the BIOS specifically for that card. Not sure what your configuration or AMD card is. If the card is the HP OEM AMD Radeon R9 390X, then this may work for you. If it did, I am interested to know.

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Journeyman III
Journeyman III

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

Just formated my laptop cuz my laptop is from 2015, and now I can't get to install AMD... I also tried everything I found around and or it freezes after installing or I get blue screen :') 

 

My Laptop's specs:

Dell Inspiron 5547 Core i7 4th gen, 16GB RAM, 1TB SHDD (hybrid)

Dual-Graphics Card : Intel HD 4000 & AMD Radeon R7 M265 2GB

Windows 10 , 64x

What happened to me that I didn't saw in this thread was using some drivers detectors to download and it downloaded 260 instead of 265... I even got it installed as 260 lol 

Screenshot-2020-10-12-22-50-09-530-com-whatsapp — ImgBB 

So, no solution so far?

I formated it thinking it would be better to clean my pc for playing games... And this happened...  

Ah, my system originally was also windows 8, but I installed latest w10 from Microsoft 

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Journeyman III
Journeyman III

Re: "Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

Hi Guys, so I think I might have the solution. I had the same BSoD problem and had to format to find the problem kept recurring again. 

Here's what i did:

I booted into Safemode and disabled the driver in Device Manager(To stop the endless loop of BSoD at boot) and the Radeon software was not shown anymore( I might have uninstalled).

After a week, I decide to install Radeon Adrenaline by Auto detect tool. As the installation finished, I got the BsoD and thought it was over.After restarting, no problems occurred and the Radeon was running but was not using the graphics card in games or other apps.

I restarted again and found out the card works again.no Blue Screen or other problems were not seen.Hope it works for you 

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